Goodbye missed calls. Hello AI that never lets lead slip
Convert missed calls into new customers with an AI Receptionist that routes through Acepeak’s global voice network.
Proud to be trusted by these global brands
Your always-on, reliable front desk
No more “please hold”
Acepeak AI Receptionist greets callers instantly, answers common questions, and guides them to the right place—no long queues, no endless ringing.
Consistent, friendly service every time
Callers receive a professional experience, whether with AI or human. Escalations include transcripts and summaries for agents to resolve quickly.
Scale without extra headcount
Handle multiple calls simultaneously, support peak hours and seasonal spikes, and extend coverage to new regions without adding new reception staff.
See Acepeak AI Receptionists in action
Design different AI “personas” for each use case, brand, or department:
Logan
Helps callers with common banking questions
Samantha
Books appointments and manages clinic schedules
Lily
Directs callers to the right legal specialist
Chloe
Sends quick insurance quote links by text
Ethan
Provides real-estate updates and property information.
Ava
Transfers calls based on project site location
Effortlessly handle calls with human-like AI
Trained as your company expert
Upload documents, link your knowledge base, sync content from your CRM and help center. Acepeak AI Receptionist learns your policies and language.
Route calls with confidence
Configure who handles what—sales vs. support, region vs. product, partner vs. direct. Every transferred call includes context, intent, and notes.
Capture every lead automatically
Customize intake questions (name, company, need, budget, timeline). Push data into your CRM or ticketing tool—no manual entry, no lost notes.
Schedule appointments 24/7
Connect to your calendar or booking system so AI can offer available time slots, send confirmations, and trigger follow-up reminders automatically.
Built on Acepeak’s secure & global communication platform
At Acepeak, reliable AI is all about safeguarding our clients and their data, ensuring our dedication to privacy, security, and transparency is upheld at every interaction, including when you buy a phone number.
Global reach by design
Powered by Acepeak’s network, interconnecting with carriers globally.
Secure & Compliant
Encryption in transit, SIP over TLS, fraud detection, GDPR-ready architecture.
Smart Routing
AI integrates with Acepeak’s routing and fraud systems to block abusive traffic .
Frequently Asked Questions
What is Ace AI Receptionist?
An enterprise contact center solution is a cloud platform that manages large-scale customer interactions across voice and digital channels, with advanced routing, analytics, security, and integration capabilities.
Do I need technical expertise to set it up?
No. You can configure it from a web-based admin panel—upload content, map routing rules, and connect your existing phone numbers or SIP trunks.
Does it work with my current phone system?
Yes. Acepeak AI Receptionist can sit in front of most existing phone systems via SIP, forwarding rules, or number routing. If you’re on Acepeak UCaaS or SIP trunking, it plugs in natively.
Is it secure?
Acepeak runs on a carrier-grade, encrypted infrastructure with strict access controls, monitoring, and fraud protection, designed to support regulated and high-volume environments.
Can I monitor and improve performance?
Yes. You get analytics on call volume, deflection rates, routing outcomes, time of day insights, and transcripts to refine flows, scripts, and business rules.
How is pricing structured?
Pricing typically depends on usage, number of AI Receptionists, and integrations. Our team can tailor a plan based on your expected volume and scenarios.
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LIVE DEMO
Experience an AI Receptionist demo in action
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Get a closer look at the workflow behind it
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Why more teams are shifting toward AI receptionists
EBOOK
Your strategic guide to AI-driven agents
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Key differences between IVR and an AI receptionist
Turn every missed call into an opportunity with Acepeak
Replace voicemails, busy tones, and unanswered calls with an AI Receptionist that greets every caller, captures every lead, and supports your team 24/7.
