AceEX | Business Phone System

The #1 AI-Powered Business Phone System

Unite every call, text, and fax on one secure platform, featuring lightning-fast setup, enterprise-grade AI, and seamless integration across all devices, enhancing communication and productivity for your business.

Proud to be trusted by these global brands

Unified Communications

One business number for unlimited calls, SMS, and fax – everything your team needs in a single app.

Smart AI That Works for You

Real-time transcription, 24/7 AI receptionist, automated call summaries and sentiment insights.

Integrations That Save Time

100+ pre-built apps with open APIs; seamless with Teams, Salesforce, Zendesk, Google Workspace & more.

Rock-Solid Reliability

99.999% global uptime with certified, enterprise-grade security (ISO 27001, HIPAA, SOC 2 & GDPR).

Go Live in Minutes – Not Weeks

Port Numbers for Free

Keep your existing business numbers or add new ones— without any service interruption with Auto Dialer.

Instant User & Team Setup

Quickly onboard users, desks, or remote teams on any device with secure, synced access.

Zero-Downtime Migration

Switch effortlessly with a smooth, disruption-free migration and full support throughout.

Team Empowerment

An AI-Powered Business Phone System—And So Much More

Stronger, Smarter Team Connectivity

Keep Every Team Connected

Unify sales, support, and operations with an intelligent phone system and shared insights that improve performance.

Customize Workflows Your Way

Boost efficiency with flexible routing, branded caller ID, automated replies, and business-hour controls tailored to your needs.

More Value in One Platform

Get AI calling, messaging, video meetings, texting, eFax, analytics, and integrations—all in one cost-effective solution.

Strengthen Customer Connections

Unified Number, Smoother Responses

Use one shared business number to answer faster, reduce wait times, and greet customers personally with smart caller ID.

Engage Customers on Their Terms

Enhance the experience with real-time wait updates and callback options that lower frustration and boost satisfaction.

Actionable Insights from Every Call

Manual or automated recordings provide valuable analytics for training, quality assurance, and compliance.

Enhance Caller Authenticity

Showcase Your Brand on Every Connection

Increase answer rates with branded calls that display your verified business name and logo across carriers.

Safeguard Your Caller Identity

Protect your reputation with authenticated calls and anti-spoofing tools so customers always know it’s you.

Boost Results from Outbound Calling

Help teams connect faster, prevent call blocking, and improve response rates for sales, reminders, and support.

Reinvent Business Calling with AI

Work smarter with an AI Assistant that captures details, streamlines communication, and supports your team with secure, reliable performance—at no extra cost.

Forget Manual Note-Taking

Get real-time, auto-generated notes that are accurate, shareable, and instantly organized for your team.

AI-Powered SMS Replies

Craft personalized, context-aware text messages that help you respond faster and keep conversations moving.

Automatic Call Transcriptions

Receive clear, searchable transcripts for every call, improving understanding and follow-up accuracy.

Insightful Customer Analytics

Unlock coaching tips, sentiment trends, and performance insights to help your team improve outcomes.

What’s New

AI Receptionist: Never Miss a Call Again

Handle calls 24/7 with AI receptionists compatible with any phone system.

Intelligent Features to Streamline Call Routing

Interactive IVR Menus

Create drag-and-drop call flows that quickly route callers to the correct department for efficient communication.

Intelligent Routing

Direct calls based on business hours, team availability, or customized rules for efficient routing and management.

Context-Rich Warm Transfers

Transfer calls seamlessly, ensuring shared caller details and history for a smooth and personalized experience.

Flexible Ring Groups

Set custom ring patterns, including sequential, grouped, or simultaneous, for tailored call routing preferences.

Advanced Call Handling

Add custom greetings, ring timers, and actions for missed calls to enhance call management experience.

Efficient Call Queues

Manage high call volumes efficiently by routing calls to the next available agent for prompt service.

Integrations & Analytics That Power Your Workflow

Platform Extensions

Connect a range of pre-built integrations, or create custom solutions using our open APIs.

Performance Measurement

Instantly gain deep insights and make quicker, more informed decisions with sophisticated analytics.

Optimized Cloud Migration Services

Seamlessly move from legacy systems to the cloud with tailored migration and expert, hassle-free support.

On-Prem to Cloud Migration

Move from legacy systems to the cloud with full assessment, setup, and ongoing support.

Acepeak Cloud Connectivity

Integrate your existing traditional phone systems with the Acepeak cloud platform.

POTS Replacement Solutions

Connect specialty devices, such as fire alarm panels and elevator phones, to our secure cloud.

Unify Every Employee and Customer Experience with a Single Platform

Omnichannel Contact Center

Deliver seamless customer interactions across all channels with AI-powered contact center solutions focused on speed, clarity, and consistency for enhanced service delivery.

AI-Powered Video Meetings

Effortlessly run video meetings with AI-enhanced transcripts, automatic recaps, and seamless collaboration, making every meeting simple and efficient.

Conversation Intelligence

Empower sales teams with real-time insights, AI-driven call scoring, and instant conversation summaries to boost performance and drive faster results.

Frequently Asked Questions

What capabilities does the AI Receptionist offer?

The AI Receptionist answers calls 24/7, handles FAQs, books appointments, and routes calls using natural language. It ensures you never miss a lead and scales without limits to support your business needs.

Can I keep my current business phone number if I switch?

Yes, you can port your existing numbers for free with zero downtime during the migration process. The system allows you to go live in minutes and add users or remote teams instantly.

Is the Acepeak platform secure and reliable for enterprise use?

We provide rock-solid reliability with 99.999% proven global uptime and enterprise-grade security protocols. The platform is fully certified for ISO 27001, HIPAA, SOC 2, and GDPR compliance.

Does Acepeak integrate with other software my team uses?

Yes, the system features 100+ pre-built apps and open APIs for deep integration with your workflow. It works seamlessly with major platforms like Microsoft Teams, Salesforce, Zendesk, and Google Workspace.

What features are included to help manage customer calls?

The system includes advanced tools like drag-and-drop IVR, unlimited ring groups, and branded caller ID to professionalize your outreach. You also get real-time analytics, call recording, and “warm transfer” capabilities with context sharing.

Ready to Switch? It’s Easier Than You Think

Join 5,000+ smart businesses already saving time and money with Ace Peak.