Ace for Government
AI-driven communication solutions for local governments
Enable secure collaboration among agencies, elevate citizen interactions, and boost staff efficiency with Acepeak’s AI-powered communication tools.
Serving businesses globally across various industries
Why Government Agencies Trust Acepeak
Reliable, Secure Collaboration
Transform agency communication with flexible, cost-effective solutions, using government cloud solutions for scalability.
Enhanced Citizen Interaction
Enhance trust and satisfaction with personalized communication channels for easy staff access and service availability.
Boosted Efficiency
Streamline workflows and boost efficiency by integrating communication tools into your agency’s daily processes and applications.
AI-Driven Insights
Use Acepeak’s AI-powered transcriptions and analytics to gain insights, improving staff performance and citizen engagement.
Discover Our AI-Driven Solutions for Government
Business Phone
Effortlessly connect officials, staff, and constituents with reliable, AI-powered cloud calling and integrated team messaging.
Omnichannel Contact Center
Easily manage high volumes of constituent inquiries with a secure, seamless, and AI-powered contact center solution.
Supervisor Assist
AI-powered real-time monitoring and guidance to help agents quickly resolve complex customer queries and improve efficiency.
Conversation Intelligence
Equip staff with AI insights, transcriptions, and coaching to enhance public service and community interactions.
Optimize Citizen & Staff Engagement with Acepeak Solutions
Modern Digital Government Communication
Keep Essential Services Connected
Reduce costs annually with a flexible cloud collaboration platform that ensures seamless communication across dispersed communities.
Optimize Calls While Reducing Expenses
Enhance call efficiency, reduce communication costs, and deliver fast, reliable support to underserved populations with seamless solutions.
Deliver a Smooth Constituent Experience
Streamline workflows, improve collaboration, and increase mobility to greatly enhance the constituent experience and overall service delivery.
Launch a Remote Call Center Instantly
Quickly set up a remote call center within a day to provide vital support to remote or hard-to-reach populations efficiently and effectively.
Enhance Agency Operations & Engagement
Modernize Agency Communication
Boost productivity and optimize workflows by integrating voice, video, phone, and text capabilities directly into core agency applications.
Enhance Citizen Engagement
Offer personalized support with AI-driven insights like sentiment analysis for a unified service experience across digital channels.
Improve Campus Safety
Quickly alert employees to threats using mass notifications and provide responders with accurate location data for swift action.
Simplify Procurement
Access Acepeak’s solutions through cooperative agreements, helping your agency save valuable time and resources while ensuring efficiency.
AI-Powered Features to Enhance Community Service
Transform the way you engage with the public and streamline service delivery at every point of interaction.
Automate Constituent Assistance
Provide round-the-clock support with intelligent virtual agents that retrieve and deliver information directly from your agency’s knowledge base.
Extract Actionable Insights
Leverage AI-powered Conversation Intelligence to gain insights that improve service delivery and enhance operational efficiency effectively.
Simplify Quality Management
Provide immediate feedback using AI-powered coaching tools, enhancing community interactions and strengthening relationships effectively.
Eliminate Manual Note-Taking
Automatically generate detailed records of every conversation with real-time AI-generated call summaries and transcriptions.
PRODUCT SPOTLIGHT
Never Miss a Call Again with Acepeak’s AI Receptionist
Answer calls 24/7 with AI Receptionists that work with any phone system.
- Quick setup and personalization for seamless, tailored communication solutions.
- Facilitate smooth, natural interactions for enhanced user communication experiences.
- Handle FAQs, route calls, and schedule appointments seamlessly and efficiently.
- Expand effortlessly with unlimited AI receptionists for enhanced customer support.
Explore Acepeak’s Advanced Features
Maximize Efficiency with Platform Integrations
Leverage the power of Acepeak’s open platform to connect and sync core applications like Salesforce, Microsoft 365, and more for enhanced performance.
Connect Staff & Constituents with Acepeak
Join over 500,000 businesses worldwide that use Acepeak to bring teams together.
