Create effortless patient experiences
Connect staff and patients with AI-powered messaging, video conferencing, phone calls, and a modern contact center—available on any device.
Why leading healthcare organizations trust Acepeak
Improve patient experiences
Enhance satisfaction with AI-driven tools, portals, and personalized care journeys.
Simplify care workflows
Enable faster team coordination, quicker access, and smarter decision-making.
Enhance remote health
Deliver quick responses, smooth check-ins, and efficient virtual interactions.
Unlock actionable insights
Turn clinical data into meaningful insights for better outcomes and smarter operations.
Explore all our AI-powered solutions for healthcare
Business Phone
Empower healthcare staff with AI calling, team messaging, and collaboration tools on any device.
Contact Center
Manage patient experiences across channels with Acepeak’s AI-first contact center solutions.
Events
Host virtual, onsite, or hybrid events with AI-enhanced experiences that enhance engagement.
AI Insights
Support care teams with AI call scoring, real-time summaries, and deep CRM integrations.
Elevate patient and staff experiences with Acepeak
Optimize care with secure communications
Reduce costs and improve operations
Unify your communications systems and reduce the costs associated with multiple service providers while improving ROI and operational efficiency.
Modernize core legacy systems
Move your healthcare communications to the cloud, automating system updates, and supporting scalable growth for modern healthcare operations.
Manage risk & compliance
Ensure secure, compliant healthcare communications with enterprise-grade protection that meets HIPAA and GDPR requirements and safeguards sensitive patient data across all channels.
Deliver seamless omnichannel patient experiences
Route patients to the right professionals, every time
Use intelligent routing to connect patients to the right specialist without delays or the need for repeating information.
Resolve patient inquiries faster
Equip staff with real-time insights and smart tools to speed up scheduling, claims processing, and patient support.
Provide AI-powered personalization
Enhance patient care by integrating AI-driven virtual agents, sentiment tracking, call summaries, and real-time coaching insights.
AI tools to support your standard of care
Acepeak’s AI tools improve care with faster responses and smarter workflows.
Automate patient support
Answer patient questions 24/7 with intelligent virtual agents that integrate seamlessly with your healthcare knowledge base.
Solve patient requests even faster
Create effortless patient experiences with AI-generated answers during live calls, empowering staff to respond efficiently.
Instantly draft messages
Craft clear, professional messages with AI assistance in just a few clicks, ensuring consistency across your communication channels.
Never take notes again
Automatically generate real-time call summaries and transcriptions, so healthcare staff can stay focused on patient care.
PRODUCT SPOTLIGHT
Goodbye missed calls. Hello AI Receptionist.
Acepeak’s AI Receptionist provides 24/7 service, managing calls across any phone system and streamlining patient interactions.
- Set up and personalize instantly
- Handle FAQs, route calls, and book appointments
- Scale with unlimited AI receptionists
Integrate with our open platform
Acepeak supports integrations with essential EHR system apps like Epic, Cerner, Allscripts, and more, enabling seamless communication with your existing platforms.
Healthcare industry trends
The transition to AI-powered communication platforms is accelerating in the healthcare sector.
78%
65%
Patients now expect better customer service from healthcare providers than before.
57%
Enhance patient and staff experiences
Offer seamless client interactions through Acepeak’s secure communications platform.
Deliver connected, coordinated care
- Improve virtual care delivery
- Streamline care coordination
- Safely connect patients and healthcare teams
Enhance processes and member care
- Simplify member enrollment
- Expedite benefits authorization
- Boost claim management efficiency
Accelerate innovation in life sciences
- Simplify clinical trials and team collaboration
- Accelerate development and ensure quality
- Strengthen support and protect intellectual property (IP)
Boost sales and customer engagement
- Coordinate with sales teams and distributors
- Improve customer support and engagement
- Simplify training and product demos
Switch to Acepeak for Healthcare today
Join thousands of healthcare organizations using Acepeak to transform their communications and deliver high-quality patient care.
