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Support
Acepeak Smart Business SMS

One Platform for All Your Business Messaging

A single platform for compliant, reliable, and high-delivery business messaging—two-way SMS, MMS, campaigns, alerts, and automated journeys that convert.

Smart Business SMS

Simple & Powerful Business Messaging

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Smart SMS Marketing

Run tailored campaigns with intelligent routing, global reach, and rich media support for every use case.

Automated Workflows

Automate replies, schedules, and journeys using Acepeak’s programmable APIs or simple, ready-made templates.

Carrier Compliant

Manage consent, opt-ins, and opt-outs automatically while ensuring full alignment with global messaging rules.

Deep API & Integrations

Connect through APIs, webhooks, CRM tools, or send messages directly inside your UCaaS and team dashboards.

SMS marketing built for speed and scale

Create, send, and optimize campaigns quickly while managing everything in one simple platform.

Automate your campaigns

Messaging that customers notice

Send personalized SMS with branded shortcodes and reliable routes to engage customers across countries.

Automate your campaigns

Create automated flows for onboarding, reminders, follow-ups, and feedback using APIs or ready-made templates.

Share rich media effortlessly

Deliver MMS with images, documents, secure links, invites, product shots, OTPs, and more for enhanced engagement.

Connect on the channels your audience prefers.

Extend your reach without overspending

Enhance team collaboration

 Manage conversations jointly with a shared SMS inbox to ensure every message gets timely attention.

Deliver instant support

Resolve issues quickly using quick-reply templates and handle customer chats easily on desktop or mobile.

Automate operational messaging

 Reduce no-shows and keep customers updated with automated reminders, scheduling alerts, and service notices.

Enhance team collaboration
business messaging

Manage all your business messaging with ease

We deliver fast throughput, smart routing, and reliable message delivery to customers worldwide.

Stress-free compliance

Built-in STOP, UNSUBSCRIBE, and preference management keeps every campaign compliant without extra effort.

Scale without friction

Add numbers, purchase DIDs, enable shortcodes, or increase SMS capacity everything is ready within minutes.

One unified workspace

Manage calls, SMS/MMS, chat, DIDs, SIP trunking, and video meetings together in the Acepeak UCaaS platform.

Smart SMS Hub

Stay connected and respond in seconds

Use shared inboxes, templates, and AI-powered compliance checks to maintain consistent branding and boost customer satisfaction.

Smart SMS Hub

Texting features that drive better engagement

Shared team inboxes

Collaborate on customer SMS conversations using assigning, tagging, and internal notes.

SMS blasts & sequences

Automated promo flows, journeys, recurring campaigns with built-in stop keyword handling.

SMS templates

Save and reuse professional messaging templates for promotions, reminders, alerts, or support.

Works across all devices

Switch instantly between desktop, web dashboard, and mobile apps with real-time sync.

AI writer

Generate polished messages, fix tone, improve grammar, or summarize threads with Acepeak AI.

Group SMS/MMS

Send messages to multiple users in one thread for announcements or small team broadcasts.

Automated SMS replies

Pre-built auto-replies or custom SMS receptionist for FAQs, booking, orders, or status checks.

SMS for UCaaS & Teams

Send, receive, and automate SMS directly from your communication hub—no third-party apps.

Unified business number

Use one business number for calls, SMS/MMS, WhatsApp (optional), and voice.

Explore all Acepeak AI-powered communication products

Business Phone

Business Phone

Enterprise cloud calling with global coverage, routing, and 99.999% uptime.

Contact Center

Contact Center

Create frictionless customer experiences with omnichannel support (voice, SMS).

Event

Team Chat

Optimize team chat with Instant AI recaps and productivity tools.

Smart Insights acepeak

Enterprise

Enhance operations and efficiency with enterprise solutions and integrations.

Frequently Asked Questions

How reliable is SMS delivery?

Our platform uses high-quality routing to ensure fast, consistent delivery across global carriers.

Yes, you can set up automated reminders, alerts, and follow-ups using templates or APIs.

Absolutely—teams can send, receive, and manage conversations from one shared workspace.
YES—opt-outs, keywords, and preference tracking are managed automatically to keep campaigns compliant.
Acepeak offers global reach, dependable routing, and easy scaling—all built for high-volume business messaging.

Check out more resources

Datasheet Acepeak

Datasheet

Get a quick overview of key features, capabilities, and technical specifications.

Technical documentation

Technical documentation pages

Explore in-depth guides, API references, and setup instructions for every product.

Campaign strategy

Campaign strategy guide

Learn proven tactics to plan, launch, and optimize high-impact messaging campaigns.

Build stronger customer connections with ease

Add Acepeak Enhanced Business SMS to your communication stack today.