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Support

AceEX

Enterprise-Grade AI Communications

Chat, call, share files, and collaborate instantly with Acepeak’s unified AI messaging platform built for MSPs, enterprises, resellers, and global teams.
AceEX

Supporting Organizations Around the World

Dependable Communication for Business

Unified Platform

Bring all conversations into one app calls, video meetings, team messaging, SMS, and fax designed to support every team across your organization.

Seamless Integrations

Connect with 500+ business tools like Salesforce, Google Workspace, Microsoft Teams, Zendesk, and more to automate workflows and increase productivity.

Trusted Reliability

Ensure clear, uninterrupted communication with 99.99% uptime, backed by enterprise-grade infrastructure and advanced security standards.

AI Productivity

Work smarter with AI-powered features that capture call summaries, transcribe conversations, translate messages, and refine written communication.

All Business Conversations, One Platform

Enterprise Contact Center Enterprise-grade calling with intelligent routing
Online Fax Secure digital faxing from any device
Team Chat Real-time messaging and team collaboration
Meetings AI-powered meetings with smart insights
Optimized Communication for Teams

Optimized Communication for Teams

Unified Business Number

Simplify communication and preserve your business identity by using a single professional number for calls, texts, and faxes.

Advanced Call Management

Achieve work-life balance with intelligent call controls, offering flexible routing, delegation, and focus modes for better productivity and efficiency.

Connect From Anywhere

Easily switch between mobile, desktop, and tablet, managing calls, meetings, messages, and tasks efficiently while on the go.

Seamless Customer Engagement

Provide teams with real-time visibility, shared inboxes, and call queue tools to ensure every conversation is captured and addressed.

Effortless Communication Management

Easily configure, manage, and scale your business communications from one centralized platform.
Effortless Communication Management

Fast Configuration

Quickly add numbers, devices, offices, and remote teams as your business expands.

Location-Wide Control

Manage users, permissions, and call flows across sites from any device on one platform.

Flexible Call Routing

Configure call paths based on hours, availability, or rules without requiring IT support.

Intelligent Call Handling

Create call menus with drag-and-drop tools, automated greetings, and announcements.

Smart Tools That Transform Communication

An intelligent AI assistant at no extra cost* that captures notes, creates and translates messages, and delivers instant meeting summaries.

Automated Notes

Eliminate manual note-taking with real-time, shareable notes that capture key updates, decisions, and action items in one place.

Automated Notes

Smarter Messaging

Create clear, professional texts and team messages instantly, improving communication clarity across your organization.

Smarter Messaging

Instant Summaries

Get intelligent meeting summaries that surface key decisions and next steps, helping teams stay aligned in seconds.

Instant Summaries

Multilingual Communication

Compose accurate messages in multiple languages to support seamless collaboration with global teams.

Multilingual Communication
NEW
PRODUCT SPOTLIGHT

Never Miss a Call with AI Reception

Answer customer calls around the clock using intelligent AI receptionists that integrate seamlessly with any phone system.
AI Receptionist_ Never Miss a Call Again

A Global Standard in Communications

50K+

Worldwide Customers

99.99%

Proven Uptime

Million

AI-Powered Minutes

105+

Global Reach
AceCX AI Contact Center Solutions
AceCX | AI Contact Center Solutions

Deliver Seamless Customer Engagement

Manage agents easily, boost performance, and improve customer satisfaction with an omnichannel platform.

Built to Scale with Your Business

Small Businesses

Small Businesses

Streamline communication, improve collaboration, and focus on growth with simple, efficient tools.

Startups

Startups

Operate like a larger company with scalable, AI-powered communications designed to accelerate growth.

Enterprise

Enterprise

Adopt advanced AI communications with flexible migration options from traditional PBX systems for seamless operations.

Frequently Asked Questions

What is AceEX?
AceEX is an enterprise-grade AI communications platform for calls, messaging, video, fax, and team collaboration.

Yes, AceEX connects seamlessly with 500+ apps including Salesforce, Microsoft Teams, Google Workspace, and Zendesk.

It captures notes, transcribes calls, translates messages, and provides instant meeting summaries for improved productivity.

Yes, you can control users, permissions, and call flows across offices from a single centralized platform.

Absolutely, AceEX delivers reliable communication in 100+ countries with multilingual messaging and AI-powered features.

Seamless AI-Powered Communication

All your calls, messages, and meetings managed seamlessly in one unified, AI-powered app for smarter business communication.