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Video Call Online
Video calling isn’t just a luxury anymore—it’s the heartbeat of modern business. With Acepeak, you can transform routine catch-ups into truly productive collaboration sessions. Whether your team is in the office, remote, or working hybrid, connect them effortlessly and enhance their teamwork with a suite of AI-powered features.
Unlimited AI-powered video meetings for up to 100 participants
Technology has fundamentally shifted how we work. With teams more distributed than ever before, online video calling has become an essential tool for small-to-medium businesses (SMBs) and large enterprises alike. To maintain a strong company culture, ensure seamless collaboration, and keep productivity high, you need a video solution you can rely on.
That’s where Acepeak comes in. Our flagship unified communications solution, Acepeak EX, is an all-in-one platform designed for companies with multiple offices and dispersed employees. It unifies phone, messaging, and a robust suite of AI-powered collaboration tools within the Acepeak Video suite to deliver a complete communications experience. Are you ready to unlock the full potential of online video calling?
What is a video call?
Think of a video call as a standard phone call, but with the vital addition of face-to-face connection. With a stable internet connection and virtually any desktop or mobile device, you can video call online with anyone, anywhere. Because of the live video element, your conversations naturally go deeper than what traditional voice calls allow.
This personal connection is exactly why video calling is used extensively—not just for staying in touch with friends and family, but for keeping the wheels of business turning.
Depending on how your organization operates, the automated dialer system can be configured to play a prerecorded message or connect a call to a live agent. There are several auto dialer modes that sales and service teams can choose from based on campaign goals, compliance requirements, and the type of customer experience you want to deliver:
How can video call apps benefit your business?
A reliable video call app is a non-negotiable for modern businesses, and the reasons are clear. The benefits are far-reaching and offer a significant return on investment (ROI). Choosing the best video call software can lead to:
- Less travel: When your dispersed teams can simply open an online video app to meet, you save significantly on travel time and costs.
- A more diverse workforce: Removing geographical barriers means you can hire top talent from anywhere in the world, not just within commuting distance.
- Enhanced market penetration: You can expand into global markets and meet international clients without ever leaving your headquarters.
- Boosted productivity: By utilizing features like file-sharing and virtual whiteboards (built right into Acepeak Video), employees can collaborate on documents in real-time, often making video meetings more productive than in-person ones.
- More closed deals: Sales teams can convert simple audio calls into live video demos, building stronger personal connections that help close deals faster.
- Increased customer retention: Solve customer problems on the spot by sharing your screen or showing working prototypes via easy online video calling.
The process starts with the auto dialing software instructing the system which numbers to dial and how to respond to common outcomes—such as busy signals, voicemail detection, answering machines, and live answers. Before the system connects a call to an agent, it determines which number to call next and how dialing should be paced based on campaign rules.
Calls are often answered within roughly 25 seconds, which aligns with about four rings. If no one answers, or if the system detects busy tone, voicemail, or an answering machine, the call is ended. For dropped or unanswered attempts, the dialer follows configured retry logic that defines whether, when, and how many times the system should attempt a follow-up call.
A voice modem is a device that enables a computer to play prerecorded voicemails and other audio messages over a phone line.
Harness the benefits of video calling with Acepeak
Ideally, every business today should use online video calling as part of their daily operations. However, simply using video calls and actually getting the most out of them are two different things. Acepeak provides everything you need to harness the real benefits—like improved workflow, better collaboration, and higher employee morale.
Video call from a browser: No downloads needed
You shouldn’t have to jump through hoops to hop on a call. With Acepeak, there’s no need to download an app if you don’t want to. You get a full-featured meeting experience directly via your web browser—perfect for inviting external stakeholders or clients who don’t have the software. Edge, Firefox, Chrome, and Safari are supported on desktops, with Safari and Chrome supported on mobile.
Use and switch between any device
Wherever you are, Acepeak keeps you connected. The full experience—including whiteboards, screen sharing, and annotation—is available on mobile devices just as it is on desktops. Even better, you can seamlessly switch a live video call from one device to another with a single click or tap, so you never have to hang up to change rooms.
AI for smarter video calls
Meetings with Acepeak Video are AI-powered to drive efficiency. Real-time transcription and captioning make your calls more inclusive, while AI summaries provide quick, accurate recaps. This means you can focus on the conversation instead of scrambling to take notes or rewatching hour-long recordings.
Collaborate to boost productivity
Sometimes, a simple face-to-face chat needs a little extra spark. With Acepeak Video, you can brainstorm on digital whiteboards, split into breakout rooms for focused discussions, and share collaborative notes to keep everyone on the same page.
How to set up a video call in seconds with Acepeak
Setting up a meeting should be intuitive. You can instantly start an Acepeak video call from the mobile app, desktop app, or web browser and invite anyone you like.
Starting a video call on a mobile device
Acepeak mobile app, getting started is easy.
If you are already messaging the person or gxroup:
- Open the relevant conversation.
- Tap the Video icon at the top right.
- For one-on-one chats, the call starts immediately.
- For groups, tap Start video call in the menu, then tap Start to confirm.
If you don’t have an existing conversation:
- Tap Video on the bottom menu bar.
- Tap Start at the top left.
- Follow the onscreen prompts to join the audio.
- Tap Invite others and choose how to send the invite (Acepeak contacts, email, copy link, etc.).
Starting a video call in the desktop or web
It’s just as simple on your computer.
If you are already messaging the person or group:
- Open the conversation and click the Start video call icon at the top right.
- For two-person chats, click Start screen share and the video call begins instantly.
- For groups, click Start huddle and then Start in the popup window.
If you don’t have an existing conversation:
- Click Video from the navigation bar.
- Go to Upcoming meetings and click Start.
- Follow the instructions to connect your audio.
- Click Invite in the bottom menu bar to add participants via email, link, or contacts.
How to record a video call online
Recording calls is incredibly useful for training, archives, or keeping absent team members in the loop. With Acepeak Video, recordings also generate AI summaries, transcripts, and highlight reels.
Here’s how it works:
If you are the host, simply click the Record button at the bottom of the meeting screen. A red dot and timer will appear to indicate recording is active. It stops automatically when the call ends. To view it later, just go to the Video tab in your app and select All recordings.
- A choice of automated dialers – You should have access to progressive, predictive, preview, and manual dialing modes to match different campaign objectives
- Sales scripting – A strong auto dialer solution should help agents handle conversations effectively, not just connect calls. Script support can improve consistency, compliance, and conversion performance
- CRM and tool integrations – Auto dialing works best when connected to your tech stack. CRM integrations are especially important so agents can access lead context and personalize conversations
Once you confirm these fundamentals, look at what else the platform can do.
With Acepeak CX, you get more than outbound dialing. As an omnichannel contact center solution, Acepeak helps you manage inbound communications, support agent performance, maintain customer satisfaction, and operate at scale. With unified workflows, analytics, and integrations, Acepeak enables teams to run high-performing campaigns while delivering consistently better experiences.
The best auto dialer software isn’t “just” an auto dialer—it’s a platform that improves outcomes across your entire customer engagement operation. Use this guide to evaluate your options and select the solution that matches your strategy.
Free video calling and more from Acepeak Video
There are plenty of video solutions out there, but finding one that balances cost with enterprise power is key. If you are looking for advanced features without the headache, Acepeak Video is your number one choice.
Here is why Acepeak is hailed as a top-tier video call app:
Enterprise-grade security
Security is paramount. You need to know your calls are encrypted so you can discuss sensitive business matters with peace of mind. Acepeak offers end-to-end encryption that works dynamically, ensuring your conversations remain private regardless of the device you use.
Save time with AI-powered recaps
Meeting fatigue is real and it kills productivity. Acepeak combats this by providing automated meeting summaries, highlight reels, transcripts, and chapters for every recorded meeting. You can catch up in minutes rather than hours.
Rich collaborative experience
You don’t just want a video feed; you want a workspace. Acepeak Video provides unlimited interactive whiteboards and collaborative notes that are stored in a post-meeting hub, helping your team continue working together long after the call ends.
Ease of use
Software should be intuitive. Your staff shouldn’t need a manual to start a meeting. Acepeak offers a user-friendly interface that is easy to navigate for tech novices and veterans alike, ensuring smooth onboarding.
Superior reliability
Trusted providers earn their reputation by keeping you online. Acepeak offers high-availability infrastructure with 99.999% uptime, meaning our service is down for only a few minutes a year. This ensures business continuity no matter the situation.
Powerful analytics
Data helps you make better decisions. Acepeak offers a powerful analytics suite that lets you monitor call quality, track meeting usage, and access live reporting. It’s a lot more than just video calling—it’s a complete business intelligence tool.
Here’s how it works:
If you are the host, simply click the Record button at the bottom of the meeting screen. A red dot and timer will appear to indicate recording is active. It stops automatically when the call ends. To view it later, just go to the Video tab in your app and select All recordings.
- A choice of automated dialers – You should have access to progressive, predictive, preview, and manual dialing modes to match different campaign objectives
- Sales scripting – A strong auto dialer solution should help agents handle conversations effectively, not just connect calls. Script support can improve consistency, compliance, and conversion performance
- CRM and tool integrations – Auto dialing works best when connected to your tech stack. CRM integrations are especially important so agents can access lead context and personalize conversations
Once you confirm these fundamentals, look at what else the platform can do.
With Acepeak CX, you get more than outbound dialing. As an omnichannel contact center solution, Acepeak helps you manage inbound communications, support agent performance, maintain customer satisfaction, and operate at scale. With unified workflows, analytics, and integrations, Acepeak enables teams to run high-performing campaigns while delivering consistently better experiences.
The best auto dialer software isn’t “just” an auto dialer—it’s a platform that improves outcomes across your entire customer engagement operation. Use this guide to evaluate your options and select the solution that matches your strategy.
Business Video Call FAQs
Do I need to download the Acepeak app to join a video call?
No, you do not! Acepeak allows you to join and host video calls directly through your web browser (Chrome, Edge, Firefox, or Safari) without any downloads. This is perfect for meeting with clients or external partners who may not have the app installed.
How secure are video calls with Acepeak?
We take security very seriously. Acepeak uses enterprise-grade security measures, including end-to-end encryption for video and audio. You can discuss sensitive business information with the confidence that your conversations remain private and secure.
Can I record my meetings for later viewing?
Yes, absolutely. Hosts can easily record meetings with a single click. Once the meeting is over, the recording is saved in the “All recordings” tab. Plus, Acepeak’s AI features will automatically generate a transcript and a summary of the meeting for you.
How many participants can join an Acepeak video meeting?
With Acepeak, you can host unlimited AI-powered video meetings with up to 100 participants. This makes it suitable for everything from one-on-one catch-ups to large departmental meetings.
Does Acepeak Video support screen sharing and collaboration?
Yes, it does. Acepeak is built for collaboration. You can share your screen, use virtual whiteboards to brainstorm in real-time, and even break out into smaller groups for focused discussions, all within the same platform.
A business video calling app and so much more.
Acepeak Video provides everything you need from an online video call app for businesses and more. With a variety of plans available, you’ll find the right fit, whether it’s a simple free video call platform or an advanced solution for enterprise meetings and webinars.
