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Acepeak
Comparevs 8x8

Your 8x8 alternative, prices in plain sight.

The 8x8 alternative with public per-seat pricing on every tier and self-serve sign-up — no quote round-trip, no demo gate, AI shipped from $9.99, and a campaign engine that doesn't require an X8 contract.

Refreshed Q2 2026Sourced from 8x8.com/pricing24/7 support
Pricing transparency3 tiers · public
Acepeak
  • Starter$9.99
  • Professional$15.99
  • Enterprise$25.99
All visible · Self-serve
8x8
  • X2Contact sales
  • X4Contact sales
  • X8Contact sales
All gated · Quote required
Decide on data, not a sales call~50–60% lower
The verdict

Tied on phone and CC. Ahead on AI, CRM, and clarity.

8x8's X-Series is mature on global voice and contact center. Acepeak matches both, then pulls ahead on AI depth, CRM breadth, and the buyer experience itself.

Dimension
Acepeak
8x8
/ 10
Edge
Phone
9.0
9.0
diff +0.0
Tie
Video
8.0
7.0
diff +1.0
Us
AI
9.0
6.0
diff +3.0
Us
Contact center
9.0
9.0
diff +0.0
Tie
CRM
9.0
7.0
diff +2.0
Us
Omnichannel
8.0
7.0
diff +1.0
Us
Analytics
8.0
8.0
diff +0.0
Tie
Admin / security
9.0
9.0
diff +0.0
Tie
Pricing tiers

Public on every tier.

8x8 moved their pricing page to a contact-sales gate in 2024. We don't — every plan, every feature included, every overage is on the website.

Entry tier
Acepeak — Starter
$9.99
Unlimited US/CA + AI Assistant
8x8 — X2
Contact sales
Voice + video, no public price
Mid tier
Acepeak — Professional
$15.99
Omnichannel + dialer + 100 AI min
8x8 — X4
Contact sales
Adds analytics + supervisor
Top tier
Acepeak — Enterprise
$25.99
Predictive dialer + voice cloning
8x8 — X8
Contact sales
Voice + CC bundled, quote-based
Annual billing. 8x8 pricing per 8x8.com/pricing (Q2 2026).
Feature by feature

The complete side-by-side.

Feature
Acepeak
8x8
Public price on website
Unlimited US & Canada calling
Global PSTN coverage (countries unmetered)
60+
48
Multi-level IVR & auto-attendant
Call recording (storage)
1 yr (Enterprise)
30 days default
Online fax
Pro & up
X4 & up
Auto Dialer — Preview
X6+ tier
Auto Dialer — Progressive, Predictive, Agentless
X8 only
Local Presence Dialing
X8 only
Campaign Builder (Advanced)
Limited
Skills + attribute + AI routing
X6+ tier
Real-time wallboard
X6+ tier
AI Receptionist — included minutes
25 / 100 / 300
AI Chatbot — included conversations
200 / 1,000 / 3,000
Add-on
Real-time transcription + sentiment
X6+ tier
AI Writer (SMS + chat compose)
Custom AI training (RAG knowledge bases)
1 / 5 / Unlimited
Voice cloning for receptionist
AI on every paid plan?
Multi-domain (independent branding, CRM, AI per domain)
Native CRM integrations
13
7
Omnichannel channels
8+ (incl. Telegram, Viber, LinkedIn)
5
Time to first deployment
< 5 min
Days to weeks
Self-serve sign-up (no sales call required)
Where Acepeak wins outright

Where 8x8 holds back.

Public pricing on every tier

8x8 moved every X-Series plan to "Contact sales" in 2024. Acepeak publishes Starter, Professional, and Enterprise prices on the marketing site — buyers see exactly what they pay before any sales call.

AI on the entry plan

8x8 limits AI features to X6 and X8 quote-based tiers. Acepeak ships an AI receptionist, AI chatbot, transcription, sentiment, and AI Writer on the $9.99 Starter — voice cloning unlocked at Enterprise.

Campaign engine in UCaaS

Predictive, Progressive, Preview, and Agentless dialers plus a full Campaign Builder ship in the Acepeak Enterprise plan — at UCaaS pricing. 8x8 requires X8 (CC bundle) for the equivalent.

Buyer-first honesty

When to choose which.

Pick Acepeak when
  • You want to know your bill before you talk to sales
  • AI is core to your roadmap — receptionist, transcription, sentiment, AI Writer
  • You need a campaign engine and predictive dialer at UCaaS pricing, not CC pricing
  • You run multiple brands or business units from one team
  • Your team needs 8+ channels (WhatsApp, Telegram, Viber, LinkedIn) in one inbox
  • Self-serve sign-up matters — no mandatory discovery call
Pick 8x8 when
  • You operate in 30+ countries and need 8x8's historic global PSTN footprint
  • You're already deeply embedded in 8x8's X-Series with custom CC routing
  • Regulatory mandates (FedRAMP-related, specific HIPAA BAA structures) require 8x8's specific certifications
  • You only need basic phone + meetings and don't plan to expand into AI or campaigns

Most prospects in this list still pilot Acepeak alongside — once the quote arrives, the per-seat saving usually wins the bake-off.

Migration
~10 days
Number port from 8x8

Switching from 8x8 takes 10 days. Calls never drop.

Free port. Dual-routing during cutover. We map your existing X-Series CRM fields and IVR trees so reporting continuity is unbroken from day one.

Plan my migrationNo early-termination charge
FAQ

Common questions, answered.

8x8 hides every tier behind "Contact sales", which slows decisions. Acepeak publishes per-seat pricing, ships AI on every plan, and lets you self-serve start — no demo gate, no quote round-trip.

Your 8x8 alternative, in your own pilot.

24/7 support included. Numbers ported from any carrier worldwide.

Free port from any carrier·Live in under 10 days·Public pricing·24/7 support·Multi-domain ready
Last updated: May 2026
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