AceEX · Hosted PBX

A hosted phone system. No hardware.

Q: Do I need new phones?

No. Standard SIP phones from Yealink, Poly, Cisco, and Grandstream all work. You can also skip hardware entirely and use softphones on iOS, Android, macOS, and Windows.

Q: How long does migration take?

Two weeks for most SMBs. We run both systems in parallel until you cut over, with porting completing in 5–10 business days at zero port-out fees.

Q: Is multi-site management included?

Yes. Multi-company and multi-site management is standard — run multiple brands or offices under one parent account with a single admin view.

Q: Does the IVR support time-based routing?

Yes. Configure business hours, holiday calendars, and after-hours flows directly in the IVR settings. Time-of-day rules cascade across every site automatically.

An AceEX phone system with extensions, hunt groups, intercom, paging, dial plans, and a custom IVR.

60+ countriesNo hardwareSmart IVR24/7 support

Incoming call

+1 (512) 555-0144

Custom IVR · Time-of-day routing · No code

Legacy PBX meant a box in a closet, an annual contract, and a consultant on speed-dial. Acepeak gives you every feature that box could do— without the hardware.

Every feature, hosted

Every PBX feature. Hosted.

Extensions, hunt groups, intercom, paging, smart IVR, presence, time-of-day routing — nothing gated, nothing bolted on later.

Unlimited extensions

3- to 5-digit dialing across every site.

Hunt & ring groups

Sequential, simultaneous, and round-robin.

Dial plans

Business hours, holidays, after-hours routing.

Custom IVR

Multi-tier call menus per number.

Call park · flip · screen

Plus call waiting, blocking, and screening.

Intercom & paging

Across every phone, every site.

Migration

Migrate in a weekend.

We port your numbers, rebuild your dial plan in the IVR console, and provision softphones alongside existing handsets. Agents switch when you are ready.

Number porting in 5–10 business days, zero port-out fees

Custom IVR — rebuild your menu in minutes

Run new and old systems in parallel until cutover

Port your USA numbers

Day 1–7 · zero port-out fees

Rebuild the dial plan

Custom IVR · time routing

Provision softphones in parallel

Cut over when agents are ready

Multi-site

Multi-site, one console.

Run multiple brands or offices under one parent account. Each site has its own users, extensions, caller IDs, and number pool — all governed from a single admin view.

Ridgeline Ventures · Parent account

3 brands · 45 extensions · 1 dial plan

Healthy

Austin · HQ

22 ext

14 users

Live

+1 (512) ···

London

14 ext

9 users

Live

+44 (20) ···

Singapore

9 ext

6 users

Live

+65 ···

"The IVR shipped a four-tier menu in an afternoon — hunt groups, after-hours, holiday flows, all without filing a ticket. We replaced two on-prem PBXes the same week."

Faizan Parekar

Operations Manager · Twiching

"Three offices, one console. Extensions, presence, and dial plans propagate everywhere — when we onboard a new agent in Austin, their seat lights up in London and Singapore the same minute."

Mahamed Irfan

Director · TKOS

Ready to retire the closet PBX?

FAQ

Questions, answered.

What is the AceEX phone system?

AceEX is Acepeak's hosted PBX — extensions, hunt groups, dial plans, and a custom IVR on a Tier 1 network across 60+ countries. No hardware in a closet, no annual contract.

Do I need new phones?

How long does migration take?

Is multi-site management included?

Does the IVR support time-based routing?

Ready to switch

Your phone system, live in under 10 minutes.

14-day free trial. No credit card required. Numbers ported from any carrier worldwide.

14-day free trialNo credit cardNumbers ported free99.99% uptime

Last updated: May 2026

A hosted phone system. No hardware.

Every PBX feature. Hosted.

Unlimited extensions

Hunt & ring groups

Dial plans

Custom IVR

Call park · flip · screen

Intercom & paging

Migrate in a weekend.

Multi-site, one console.

Questions, answered.

Your phone system, live in under 10 minutes.

The rest of the cloud phone platform