Premium UCaaS pricing, without the premium tax.
UCaaS pricing that starts at $9.99 per user. Every plan ships with unlimited US/Canada calling, true unlimited SMS, HD video, and built-in AI automation — no add-on fees, no surprise overages.
Try the full platform free for 14 days.
Exactly what your team would use on day one — no feature lock-outs, no demo mode.
Pay monthly, or save 20% paying annually.
Toggle between monthly and annual billing on every plan card below. Annual billing is a flat 20% lower per seat — the saving you would normally only get on a multi-year enterprise contract.
Starter
Everything a 1-to-5 person team actually needs.
Best for: Solopreneurs, founders, and small teams who want a real business phone system without the enterprise contract.
- Unlimited US & Canada calling
- Unlimited SMS & MMS · 10K segment fair-use cap
- HD video — 40 min, up to 100 participants
- Multi-level IVR & auto-attendant
- Call queues, screening, CNAM caller ID
- 911 emergency calling
- 1 local DID number included
- Voicemail-to-email + transcription
- Mobile (iOS, Android) + browser webphone
- 5 GB cloud storage
- Google Workspace, Outlook, Slack sync
- Basic Developer API access
- AI Assistant for agents (unlimited)
- AI Call Tags + AI Writer (SMS, chat)
- 25 free AI minutes + 200 chatbot conversations / month
- Real-time transcription with sentiment basics
- STIR/SHAKEN, 10DLC handled
- Email support · 99.9% uptime SLA
Professional
Omnichannel and AI without the omnichannel-tier price hike.
Best for: Growing SMBs running 5 to 50 seats who need WhatsApp, Instagram, and a real outbound dialer — without paying $25+ per seat for it.
- 15K SMS segment fair-use cap
- 1,000 toll-free minutes pooled
- HD video — unlimited duration, 100 ppl
- Online fax (send + receive)
- Custom music on hold + smart ring
- Basic call recording · 30-day retention
- Supervisor: listen, whisper, barge
- 2 local DIDs + 1 shared toll-free
- 25 GB cloud storage
- Team messaging (Standard) + file sharing
- Department, location & custom user roles
- Multi-site management
- Full Developer API access
- CRM: Salesforce, HubSpot, Zoho, Zendesk, MS Dynamics, Pipedrive, Monday, Freshsales, Zapier, Webhooks
- Archiver app for cloud backup
- Omnichannel: WhatsApp, Messenger, Instagram, Telegram, Viber, MS Teams
- Auto Dialer (Preview) + Campaign Builder (Basic)
- Skills-based call routing
- Web + domain chatbot widget
- Custom AI training — 1 knowledge base
- 100 AI min + 1,000 chatbot conversations / mo
- SOC 2 Type II report access
- Email + chat support · 99.95% SLA
Enterprise
Contact-center-grade capabilities at SMB-tier prices.
Best for: Mid-market teams and contact centers running 50 to 500 agents who would otherwise be quoted $40–$80 per seat.
- 25K SMS segment fair-use cap
- 10,000 toll-free minutes pooled
- Unlimited international in 20 countries (add-on)
- HD video — unlimited duration, 300 ppl
- Advanced call recording · 1-year retention
- 3 local DIDs + 1 dedicated toll-free
- Advanced IVR with deep skills routing
- Full ACD with skills, attributes, data routing
- Full supervisor suite
- 100 GB cloud storage
- Unlimited team messaging
- Auto Dialer: Preview, Progressive, Predictive, Agentless
- Local Presence Dialing
- Campaign Builder (Advanced)
- Full omnichannel routing across 8+ channels
- Voice cloning for AI receptionist
- Custom AI training — 5 knowledge bases
- 300 AI min + 3,000 chatbot conversations / mo
- Business Analytics Pro + custom dashboards
- Data warehouse export · BigQuery + Snowflake
- White-label & rebranding (add-on)
- Phone + priority support · 99.99% SLA
Custom
Built around your seat count, your SLA, your compliance.
Best for: Large enterprises, BPOs, and regulated industries (finance, healthcare, public sector) running 500+ seats.
- Custom unlimited calling, SMS, country packs
- Custom call recording retention
- Unlimited custom AI quotas + dedicated fine-tuning
- White-label API + custom domain
- Dedicated CSM and Technical Account Manager
- SOC 2 Type II, custom attestations
- Custom SLA with financial credits
- Dedicated reporting + data warehouse export
Compare every feature, side by side.
Every plan, every category, no fine print hidden in a footer.
Lower price. Better AI. Zero asterisks.
Premium AI, included
Most platforms charge $20–$30 extra for their AI tier. Acepeak ships enterprise-grade AI in every paid plan — receptionist, chatbot, real-time transcription, sentiment, and AI Writer all bundled in. Same intelligence the incumbents gate behind add-ons.
Unlimited that is actually unlimited
Truly unlimited US and Canada SMS on every plan, with multi-carrier routing (no single carrier outage takes you down). Fair-use caps start at 10,000 segments per user per month — three to five times higher than what most rivals call "unlimited."
One platform, not a bundle
Phone, video, SMS, omnichannel inbox, dialers, AI receptionist, chatbot, CRM sync — one billing line, one admin console, one number to call when something breaks. No stacking three vendors to get a working stack.
Pricing questions, answered.
Every paid plan bundles unlimited US/Canada calling, truly unlimited SMS, HD video, and built-in AI — receptionist, chatbot, sentiment, and AI Writer — at $9.99 to $25.99 per user. No AI add-on fee, no per-channel surcharge.
Annual billing is 20% cheaper per seat across every plan. You are billed once, but seats and add-ons can be added mid-cycle and pro-rated. Most teams pick annual for the saving and the budget predictability.
You can either auto-overage at the pay-as-you-go rate ($0.15 per minute, $0.10 per conversation) or pre-buy a volume pack and lock in up to 23% lower per-unit pricing. Unused volume rolls forward for 12 months.
No setup fees on any plan. Number porting from your current provider is free. The only optional fees are listed publicly in the add-ons table above — no surprises in your first invoice.
Yes. Verified non-profits and accredited educational institutions get an additional 15% off any plan. Multi-year prepay (2 or 3 years) qualifies for a custom discount — talk to sales.
Voice calling, SMS, video, and the admin console. The SLA is measured monthly, and credits are issued automatically if we breach it. Starter is 99.9%, Professional 99.95%, Enterprise 99.99%, and Custom contracts can include financial penalties beyond standard credits.
Yes. Monthly plans can be cancelled at the next billing cycle with no penalty. Annual plans can be cancelled mid-term — you keep access through the term you have paid for, and we do not charge an early-termination fee.
Lock in your UCaaS pricing today.
24/7 support included. Numbers ported from any carrier worldwide.