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Acepeak
CPaaS · Speech & Language AI

Turn every call into words, meaning and action.

Speech-to-text, text-to-speech, real-time transcription, translation, intent and sentiment APIs that developers plug into their apps. AI runs on your network and carries your brand.

  • Speech-to-text
  • Text-to-speech
  • Live translation
  • Intent & sentiment
Speech stream · Session viewFR → EN02:14Live
CallerFR
AgentEN
Caller · 00:41Je voudrais annuler mon abonnement, c’est trop cher.I’d like to cancel my subscription, it’s too expensive.
Agent · 00:49I understand. Let me check what I can offer you on the plan first.
Caller · 00:58Ça fait trois mois que je paie plus que prévu
Agentic AI · built in

AI in Speech & Language AI, working on its own.

AI that takes the action, not just the note. Running inside the network, on your brand. See the same signals in the contact centre.

Intent-triggered actions

When a set intent is detected, the API fires a webhook so apps can act in the moment.

WHENintent == "cancel_subscription"
THENPOST webhook → retention flow

Sentiment alerts

Rising frustration on a live call alerts a team lead or transfers the caller to a senior agent.

WHENsentiment < -0.6 for 20s
THENAlert lead · transfer to senior

Live call translation

Callers speaking different languages hear each other translated in near real time on the same call.

WHENcaller.lang != agent.lang
THENTranslate both ways, live
Features

Speech & Language AI, feature by feature.

I’d like to cancel my

Streaming transcription

Get words as they are spoken over a live stream for real-time apps.

call-0418.wav04:12 ✓
SPK 1SPK 200:00–04:12

Batch transcription

Send recordings and receive timestamped transcripts with speaker labels.

AvaNoahMei

Natural voices

Generate lifelike speech for prompts, alerts and agent replies.

AceCXSIP trunkDIDA2P10DLC

Custom vocabulary

Add product names and industry terms to sharpen recognition.

  • Customer wants to cancel
  • Retention offer made
  • Follow up on Friday

Call summaries

Produce short summaries and action items after each conversation. See AI notes in AceEX Personal AI.

ENESFRDEPTARHIZHJA+23

Language coverage

Work across 32+ languages for voice with one consistent API.

How it works

From setup to live.

  1. 01Authenticate

    Create an API key in your branded developer portal.

  2. 02Stream

    Send live audio or upload recordings to the speech endpoint.

  3. 03Subscribe

    Register webhooks for intents, sentiment shifts and finished transcripts.

  4. 04Act

    Use the results to route, alert, translate or summarize.

For mobile operators

Operators

We supply the APIs, docs, sandbox, portal and billing under your name. You supply the customers.

See the reseller program
For aggregators & developers

Developers

One API for voice, messaging and AI agents, on direct routes.

Read the API reference
Everything else in the box

Speech is just the beginning.

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FAQ

Questions, answered.

Yes. Audio is processed where it already flows, so there is no extra hop to a third party.

Give your enterprises an API.

Book a 30-minute technical briefing with our engineers.