Meters AI usage
AI agent and bot activity is metered per tenant and added to the invoice.
Northline BPO12,480
Marco ReyesHarbor Contact8,910
Aisha KhanVela Support5,260
Tom WalshAI agent usageMetered
CCaaS · White-label & Billing
Your contact centre brand, billed on one invoice.
Multi-tenant, white-label AceCX with branded agent desktop, reseller levels and built-in billing, so operators, resellers and BPO suppliers own the seat, not just the minutes, with AI usage billed automatically.
AI insideMulti-tenantReseller levelsBranded desktopBuilt-in billing
Multi-tenant · Branded desktop · Built-in billing
Branded agent desktop
Your logo, colors and domain on every screen.
Multi-tenant platform
OperatorMarco Reyes24
ResellerAisha Khan12
BPO supplierTom Walsh5
Run many customers and brands from one instance.
Built-in billing
Seats286
numbers46
minutes12,480
AI agent usageMetered
Seats, numbers and minutes bill together per seat and usage.
AceCX
Multi-tenantReseller levelsBranded desktopBuilt-in billingSingle sign-onEnterprise multi-site
One invoice
OperatorMarco Reyes
$1,240150
ResellerAisha Khan
$86096
BPO supplierTom Walsh
$38040
One invoice$2,480
Illustrative
Agentic AI · built inAI
AI in White-label & Billing, working on its own.
AI that takes the action, not just the note. Running inside the network, on your brand.
Flags billing anomalies
AI spots unusual usage or seat changes and alerts you before invoices go out.
!
Northline BPOAisha Khan+212%
286 → 32612,480
Recommends upgrades
It shows which tenants would benefit from AI agents or more seats, so you grow margin.
Vela SupportTom Walsh40 → 60
Harbor ContactAisha Khan96 → 120
Features
White-label & Billing, feature by feature.
- 01Multi-tenant platform
Run many customers and brands from one instance.
- 02Reseller levels
Give partners and sub-resellers their own tenants and pricing.
- 03Branded agent desktop
Your logo, colors and domain on every screen.
- 04Enterprise multi-site
Group sites, teams and numbers under one customer.
- 05Single sign-on
Agents and supervisors sign in with their company identity.
- 06One invoice
Seats, numbers and minutes bill together per seat and usage.
How it works
From setup to live.
- 1Brand
Add your logo, colors and domain.
Northline BPOlogocolorsdesk.northline.example - 2Set pricing
Define seat, number and usage rates per reseller level.
OperatorResellerSeats$29numbers$2.50minutes$0.012 - 3Create tenants
Onboard customers with sites, users and numbers.
Northline BPO812024Harbor Contact36412Vela Support2408 - 4Bill
Generate invoices with seats, numbers and minutes together.
InvoiceDraft readySeats286$1,240numbers46$860minutes12,480$380One invoice$2,480
Illustrative
OPRFor mobile operators
Contact centres are the heaviest voice users on your network. Own the seat, not just the minutes.
12,480286
RSLFor resellers & BPO suppliers
A branded AI contact centre with voice routes on the same bill.
41$2,480
More in CCaaS
Everything else in the box.
AI Voice AgentsAIAI that answers and resolves callsAI ChatbotsAIAI chat on WhatsApp, web and moreOmnichannelAIOne queue and timeline for every channelOutbound DialerPredictive, power and preview dialingInbound & IVRAIACD, AI routing and visual IVRAgent AssistAILive AI help for every agentSupervisor AssistAIWallboards, barge and live AI alertsAI Quality ManagementAIAI scoring of every conversationInteraction AnalyticsAISentiment, topics and trends across allWorkforce EngagementForecasting, scheduling and adherence
FAQ
Questions, answered.
Contact centres are the heaviest voice users on your network, so you own the seat, not just the minutes.
Yes. Each reseller level sets its own pricing for the tenants below it.
Yes. Your logo, colors and domain appear on every screen.
Seats, numbers and minutes bill together per seat and usage, and AI usage is billed automatically.
Yes. Agents and supervisors sign in with single sign-on using their company identity.
Own the seat, not just the minutes.
Book a 30-minute technical briefing with our engineers.