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Acepeak
AceEX · Channels & Huddles

Team chat, wired to your calls.

An AceEX team chat with channels, DMs, file sharing, and voice or video escalation in one click.

Unlimited channelsFile sharingCalendar-aware24/7 support
renewal-summit-q4Huddle live
RWJTCB
Ryan started a huddle
3 in huddle · 1:24
Join
JT
Jordan T.10:42 AM

Quick context for the huddle multi-year-pricing.pdf

RW
Ryan W.10:43 AM

Got it — pulling them in now

One-click huddleVoice or video from any thread

Illustrative channel. Huddles start from any thread or DM.

Your team uses one tool to message and another to call customers. When a deal question hits mid-call, the switch costs time — Acepeak puts both in the same seat.

What you get

Every chat job on every seat.

Channels, threads, huddles, and calendar-aware presence — native inside your phone system, nothing bolted on later.

Channels & DMs

Unlimited channels, threaded DMs, custom emoji.

Unlimited channelsThreaded DMsCustom emoji

Mentions & threads

Threaded replies, reactions, and at-channel pings.

ThreadsReactions@channel

Voice / video huddle

One click escalation from any chat thread.

VoiceVideoScreen share

Calendar-aware DND

Presence flips on focus blocks, holidays, OOO.

Focus blocksHolidaysOOO
Slack bridge

Bridges to Slack.

Native Slack bridge syncs messages and files both ways. Run Acepeak chat for call-related conversations and keep Slack for everything else.

Two-way sync — messages, files, and reactions
Channel-by-channel mapping you control
Phase migration over time, no big-bang cutover
Acepeak chat
#renewal-summit-q4
Slack workspace
#renewals
Synced both ways
Status
Messages Synced
Files Synced
Reactions Synced
Context in-thread

Context travels with the message.

Pin a call recording, CRM contact, or recent transcript inside any channel thread. When a deal question surfaces, the whole customer history is already in the room.

#brightfield-renewal · ClearStack
4 in-thread · 3 pinned context items
Live
Call recordingBrightField · 12:30 PM12 min · transcript ready
CRM contactEmma Brooks · BrightField eComHubSpot · last touch 2d ago
TranscriptQ4 forecast call · 18:423 actions · 2 owners
Thread context · pinned forever3 / 3 attached
"Threads pin call recordings and CRM contacts inline — when a deal question hits mid-shift, every owner already has the customer history in the channel without bouncing between tabs."
FFaizan ParekarOperations Manager · Twiching
"One-click voice and video huddles from a thread killed the ‘jump on a call?’ ping-pong. The native Slack bridge means the wider team still hears us without forcing a migration."
MMahamed IrfanDirector · TKOS
FAQ

Questions, answered.

Ready to switch

Your team chat, on the same seat as your calls.

Ready to wire chat into your calls? 14-day free trial. No credit card required. Numbers ported from any carrier worldwide.

14-day free trialNo credit cardNumbers ported free99.99% uptime

Last updated: May 2026

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