Phone agents that talk, then get the job done.
An API for inbound and outbound AI voice agents that understand callers in 32+ languages, call customer systems and finish tasks. Offer it to your enterprises under your brand.
- AI voice agents
- Function calling
- 32+ languages
- White-label
- Caller intent✦ Reschedule delivery
- Function callorders.update()
- LanguageSpanish
- Next action✦ Send SMS confirmation
AI in AI Voice Agent API, working on its own.
AI that takes the action, not just the note. Running inside the network, on your brand. See the same agents answering business lines.
Task completion by voice
The agent books, cancels or updates records in the enterprise’s systems while the caller is still on the line.
Function calling to systems
Developers define tools once and the agent calls CRMs, order systems or calendars when the conversation needs them.
Smart escalation
When a caller needs a person, the agent transfers with a summary so the human picks up mid-task.
AI Voice Agent API, feature by feature.
- 01Inbound agents
- Answer any number with an agent that greets, qualifies and resolves calls.
- 02Outbound campaigns
- Agents place reminder, collection or survey calls and log every outcome.
- 03Prompt and persona
- Set voice, tone, greeting and guardrails per enterprise through one API call.
- 04Barge-in handling
- Callers can interrupt naturally and the agent adjusts its reply in real time.
- 05Call outcomes webhook
- Receive structured results, transcripts and actions taken after every call.
- 06Runs on your switch
- Media stays on your network, so latency and margin both stay with you. See the wholesale voice routes.
From setup to live.
- 1Define
Write the agent’s instructions, persona and the tools it may call.
- 2Connect
Point tool definitions at the enterprise’s APIs and test in the sandbox.
- 3Assign
Attach the agent to a DID or outbound campaign by API.
- 4Launch
Go live under your brand and bill usage through your portal.
{
"name": "delivery-assistant",
"voice": "es-ES-female-2",
"instructions": "Help callers reschedule deliveries.",
"tools": [{
"name": "orders.update",
"url": "https://shop.example/api/orders"
}],
"handoff": { "summary": true }
}Illustrative request
We supply the APIs, docs, sandbox, portal and billing under your name. You supply the customers.
See the reseller programOne API for voice, messaging and AI agents, on direct routes.
Pairs well with.
Built on open standards
- Conversational AIThe same agents as chatbots on WhatsApp, RCS, SMS and web.
- Speech & Language AITranscription, text-to-speech, intent and sentiment by API.
- Voice APIProgrammable voice that runs through your own switch.
- SIP TrunkingElastic trunks for every PBX and platform.
- Developer Portal & BillingDocs, sandbox and invoices on your own domain.
Questions, answered.
Yes. Through function calling it reads and writes to customer systems, such as booking a slot or updating an order.
Yours. The API, docs, portal and invoices carry your name while Acepeak runs the platform.
Callers are understood in 32+ languages, and the agent replies in the language the caller uses.
Yes. Agents run reminder, collection and survey campaigns and log the outcome of every call.
On your switch. Media stays on your network, so latency and margin both stay with you.
Give your enterprises an API.
Book a 30-minute technical briefing with our engineers.