New system. Same numbers.
Bring your existing numbers to AceEX from any carrier, free on every plan, in 5–10 business days.
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Your customers know your number. They should never need a new one just because you changed phone systems.
We port your numbers to AceEX from any carrier, at no cost, while your current lines keep working until you are ready to switch.
Port, build, then switch.
Most small businesses are fully moved in about two weeks. Porting runs alongside everything else.
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Free to come in, free to leave.
Number porting is free on every AceEX plan, with zero port-out fees, so you are never locked in.
Nothing goes dark.
We run both systems in parallel until you cut over, so calls keep landing the whole way through.
- Your current lines keep working
- Softphones set up alongside your handsets
- Agents switch when you are ready
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Always know where it is.
Monitor progress in the dashboard from the day you request the port until the number is live.
We need the signed LOA to move forward. Send it and the port continues.
From wherever you are today.
Numbers can be ported from any carrier worldwide at no cost, onto one Tier 1 network across 60+ countries.
- No carrier is off the list
- Local numbers in 60+ countries
- One platform after the move
Test first, then flip.
Before you cut over, run a parallel-call test on the new line. When it passes, you flip live.
- Test on the new line while the old one still works
- Flip only when everything checks out
- Support is there 24/7 on the day
- Call in on the new line
- Call out from the new line
Three small asks.
We handle the carrier side. You only need to start the request and sign.
- 01Request the portTell us which numbers to bring over.
- 02Sign the LOAThe signed letter of authorisation lets us port.
- 03Keep your old lineStay on your current system until you cut over.
Number porting, answered.
Most ports complete in 5–10 business days.
No. Number porting is free on every AceEX plan, with zero port-out fees.
Yes. Numbers can be ported from any carrier worldwide at no cost.
No. You can run both systems in parallel until you cut over, and run a parallel-call test before you flip live.
You request the port and submit the signed letter of authorisation (LOA). Then you follow progress in the dashboard, and support is available 24/7.
Keep your numbers. Change everything else.
Talk to us about porting your numbers, free and with no downtime.