Integration · Zoho

Your Zoho phone integration, two-way and native.

Q: Does the Zoho phone integration work with Zoho One?

Yes. The Zoho phone integration covers Zoho CRM, Desk, Books, and Bigin under a single Zoho One license.

Q: Are recordings attached to the Zoho timeline?

Yes. Audio, transcript, and AI summary attach to the Zoho activity within 30 seconds of call end.

Q: Does the integration cost extra?

No. The integration is included in the base plan with no Zoho Marketplace per-user fee.

Q: Are screen pops supported on inbound calls?

Yes. Known Zoho contacts open the full record in a screen pop before pickup so reps open every call with full context.

Q: How long does setup take?

About 10 minutes — install from the Zoho Marketplace, OAuth authenticate, map users, first sync runs in seconds.

Acepeak’s Zoho phone integration syncs contacts, leads, tasks, and activity both ways — every call lands on the right Zoho record.

Two-way sync·Click-to-call·Recordings·24/7 support

Two-way sync · Live

Zoho CRM

AAcepeak

Contact → createdCall · 02:14 → loggedAI summary → attached

Your sales reps live in Zoho. The phone should meet them there. Acepeak ships a native two-way integration that logs every interaction to the right Zoho record.

What syncs

Everything, both ways.

Records, calls, recordings, click-to-call, screen pops — every direction, every Zoho object, with no copy-paste in between.

Contacts · Leads · Tasks

Two-way sync on every standard and custom Zoho object.

ContactsLeadsTasksActivities

Every call on the timeline

Voice, SMS, and voicemail logged to the right Zoho record.

Call · logged to timeline

SMS · logged to timeline

Voicemail · logged to timeline

Recordings · AI transcripts

Audio plus searchable transcript attached to every activity.

02:14

Click-to-call anywhere

Call from any Zoho record — leads, contacts, deals.

Click any Zoho record to call

Screen pops on inbound

Known Zoho contact? Their full record opens before pickup.

Full Zoho record on inbound call

10 minutes · 4 steps

Install in 10 minutes.

From the Zoho Marketplace. Authenticate with your Zoho admin. Map users. Done.

01
Install
One-click from the Zoho Marketplace.
02
Authenticate
OAuth with your Zoho admin account.
03
Map users
Match Zoho seats to Acepeak agents.
04
Sync · Live
First two-way sync runs in seconds.

"Click-to-call from any Zoho record means our SDRs never copy-paste a number again. Recordings and AI summaries land on the lead the moment the call ends."

Faizan Parekar

Operations Manager · Twiching

"Screen pop with the full Zoho record on every inbound call has changed how we open conversations. Two-way sync just works — no duplicate contacts, no broken activities."

Ismail Tai

Sales Manager · Wholesalevoice

Ready to make Zoho your phone’s home?

FAQ

Questions, answered.

Does the Zoho phone integration work with Zoho One?

Yes. It covers Zoho CRM, Desk, Books, and Bigin under a single Zoho One license — one connector, every product.

Are recordings attached to the Zoho timeline?

Does the integration cost extra?

Are screen pops supported on inbound calls?

How long does setup take?

Native Zoho integration

Your Zoho phone integration, on every record.

24/7 support included. Numbers ported from any carrier worldwide.

24/7 support60+ countriesMarketplace verifiedNo per-user fee

Last updated: May 2026