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Acepeak
UCaaS · AI Voice AgentsAI

Voice agents that finish the job. On every call.

Purpose-built AI voice agents for support, sales and collections that your business customers deploy on inbound and outbound lines. Sold white-label, running on your network.

Inbound & outboundAgentic workflowsLive hand-offAPI actions
Voice agent workflow monitorLive
AgentOrder support
ActionRefund issued
Follow-upSMS sent
SentimentNeeds review
Agentic AITakes real actions

Illustrative call. Agents, actions and systems are set per deployment.

Most voice bots stop at answering the question. These agents finish the task — look up the order, issue the refund, send the follow-up — and hand the caller to a person the moment one is needed.

Agentic AI · built in

Agents that act. On their own.

AI that takes the action, not just the note. Running inside the network, on your brand.

Takes real actions

Looks up orders, updates records and processes changes through connected business systems during the call.

Order lookupRecord updatesRefunds

Runs outbound campaigns

Calls lists for reminders, renewals and payment follow-ups, then logs each outcome automatically.

RemindersRenewalsPayment follow-ups

Recovers at-risk calls

Detects frustration or confusion and moves the caller to a human agent before the call is lost.

Frustration detectionLive hand-off
Features

AI Voice Agents, feature by feature.

Everything a business needs to build, run and supervise voice agents on inbound and outbound lines — from ready templates to the guardrails that keep each agent inside its job.

Agent templates
Start from ready agents for support, sales, booking and collections.
Tool calling
Connect agents to any business API to read and write data.
Outbound dialer
Schedule agent-led call runs with retry rules and calling windows.
Multi-agent routing
Pass callers between specialist agents without repeating their details.
Conversation analytics
See outcomes, drop-off points and common intents across every agent.
Guardrails
Limit what each agent can say, promise or change in a system.
How it works

From setup to live.

Step 1

Choose

Pick an agent template or start a custom agent for the use case.

Step 2

Connect

Link CRM, helpdesk or order systems so the agent can act.

Step 3

Test

Run sample calls and tune prompts before putting it on live lines.

Step 4

Launch

Assign numbers or campaigns and watch outcomes in the dashboard.

For mobile operators

Carrier-hosted, white-labelled and revenue-shared. Live on your brand in 2–4 weeks.

For resellers & MSPs

Sell AI-powered cloud PBX under your own name and price. We run the infrastructure.

FAQ

Questions, answered.

Launch cloud PBX on your brand.

Book a 30-minute technical briefing with our engineers.

Inbound & outboundAgentic workflowsLive hand-offAPI actions
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