A hosted phone system. No hardware.
An AceEX phone system with extensions, hunt groups, intercom, paging, dial plans, and a custom IVR.
“Thanks for calling Acepeak.”
Press 1 for sales · 2 for support · 3 for billing
Illustrative menu. Build yours in the IVR console, per number.
Legacy PBX meant a box in a closet, an annual contract, and a consultant on speed-dial. Acepeak gives you every feature that box could do — without the hardware.
Every PBX feature. Hosted.
Extensions, hunt groups, intercom, paging, smart IVR, presence, time-of-day routing — nothing gated, nothing bolted on later.
Unlimited extensions
3- to 5-digit dialing across every site.
Hunt & ring groups
Sequential, simultaneous, and round-robin.
Dial plans
Business hours, holidays, after-hours routing.
Custom IVR
Multi-tier call menus per number.
Call park · flip · screen
Plus call waiting, blocking, and screening.
Intercom & paging
Across every phone, every site.
Migrate in a weekend.
We port your numbers, rebuild your dial plan in the IVR console, and provision softphones alongside existing handsets. Agents switch when you are ready.
Multi-site, one console.
Run multiple brands or offices under one parent account. Each site has its own users, extensions, caller IDs, and number pool — all governed from a single admin view.
"The IVR shipped a four-tier menu in an afternoon — hunt groups, after-hours, holiday flows, all without filing a ticket. We replaced two on-prem PBXes the same week."
"Three offices, one console. Extensions, presence, and dial plans propagate everywhere — when we onboard a new agent in Austin, their seat lights up in London and Singapore the same minute."
Questions, answered.
AceEX is Acepeak's hosted PBX — extensions, hunt groups, dial plans, and a custom IVR on a Tier 1 network across 60+ countries. No hardware in a closet, no annual contract.
No. Standard SIP phones from Yealink, Poly, Cisco, and Grandstream all work. You can also skip hardware entirely and use softphones on iOS, Android, macOS, and Windows.
Two weeks for most SMBs. We run both systems in parallel until you cut over, with porting completing in 5–10 business days at zero port-out fees.
Yes. Multi-company and multi-site management is standard — run multiple brands or offices under one parent account with a single admin view.
Yes. Configure business hours, holiday calendars, and after-hours flows directly in the IVR settings. Time-of-day rules cascade across every site automatically.
Your phone system, live in under 10 minutes.
Ready to retire the closet PBX? 14-day free trial. No credit card required. Numbers ported from any carrier worldwide.
Last updated: May 2026
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