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Acepeak
CPaaS · SIP Trunking

Elastic SIP trunks for every PBX and platform.

Connect enterprise PBXs, contact centres and voice apps with elastic SIP trunks over direct routes. Provision by API under your brand, with AI watching call quality and routing.

  • Elastic SIP
  • Direct routes
  • API provisioning
  • AI quality watch
Trunk monitor · Trunk 02
38active
Registration
Registered
Concurrent calls
38 active / 60
Codec
G.711
Quality alertJitter rising
31ms · Route B
Route map
Your PBXTrunk 02
Route A · healthy
Route B · jitter
AI rerouted new calls
Moved to Route A, 14:02
Agentic AI · built in

AI in SIP Trunking, working on its own.

AI that takes the action, not just the note. Running inside the network, on your brand. See how Acepeak secures traffic.

  1. 14:02
    Quality

    Quality-based rerouting

    When AI sees jitter or packet loss on a route, it moves new calls to a healthier path.

    AI › Jitter on Route B reached 31 ms. New calls moved to Route A.

  2. 14:09
    Fraud

    Fraud call blocking

    AI detects unusual call patterns, like sudden premium destinations, and blocks them before charges build.

    AI › Blocked a burst of calls to premium-rate destinations.

  3. 16:30
    Capacity

    Capacity tuning

    AI reviews concurrency trends and suggests channel changes so trunks fit real demand.

    AI › Peak reached 92% of channels. Suggested raising the limit.

Features

The trunk, on one sheet.

Everything is set per trunk, by API or in the portal. See the API reference.

01
Elastic channels
scale up / down
Scale concurrent calls up or down without new hardware.
02
Bring your PBX
SIP · SBC
Works with common IP-PBXs, SBCs and contact centre platforms.
03
IP or credentials
IP · REGISTER
Authenticate trunks by IP address or SIP registration.
04
Failover routing
primary → backup
Send calls to a backup destination if the primary is down.
05
Secure signaling
TLS · SRTP
Use TLS and SRTP to protect signaling and media.
06
CDRs by API
GET /v1/trunks/{id}/cdrs
Pull detailed call records per trunk for billing and review.
Use cases

Wherever a call has to connect.

The same trunk fits very different setups. See solutions for support teams.

  • 01Contact centres

    Connect a contact centre platform with elastic channels that follow the day’s call volume.

  • 02Existing IP-PBX

    Keep the PBX you have and swap only the line that carries its calls.

  • 03Voice apps and AI agents

    Point a number on the trunk at an AI voice agent or your own voice app.

  • 04Sites that cannot go down

    Send calls to a backup destination the moment the primary route fails.

How it works

From a new trunk to live calls.

  1. Create trunk

    Provision a trunk by API or in the portal.

    POST /v1/trunks
  2. Configure

    Set authentication, codecs and failover destinations.

    auth: ip · codec: G.711
  3. Attach numbers

    Point DIDs from the Numbers API at the trunk.

    +49 30 2345 6781 → trunk_02
  4. Connect

    Register the PBX and start placing calls.

    REGISTER → 200 OK
Operators
For mobile operators

We supply the APIs, docs, sandbox, portal and billing under your name. You supply the customers.

See the reseller program
  • Trunks provisioned under your brand
  • White-label portal for enterprises
  • Billing on your invoice
Aggregators
For aggregators & developers

One API for trunks, numbers and voice, on direct routes.

See wholesale voice
  • Provision trunks in one call
  • Direct operator routes
  • CDRs by API
FAQ

Questions, answered.

Need trunks plus A-Z termination and DIDs on one invoice? See the wholesale VoIP provider page.

Yes. Standard SIP works with common IP-PBXs, SBCs and contact centre platforms.

Give your enterprises an API.

Book a 30-minute technical briefing with our engineers.