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Acepeak
Comparevs Dialpad

Your Dialpad alternative, on the level.

The Dialpad alternative that ships a full predictive dialer and a real Campaign Builder — not just AI-first messaging — with multi-domain isolation built-in at a comparable seat price.

Refreshed Q2 2026Sourced from dialpad.com/pricing24/7 support
One agent · One hourCalls placed
AcepeakPredictive · 4 modes
120calls/hr
DialpadPower Dialer · 1 mode
40calls/hr
3× more contacts per shift
7s talk-time avg
The verdict

Tied on AI. Ahead on dialers, CC, and CRM.

Both platforms put AI at the centre. Acepeak pulls ahead anywhere outbound campaigns, contact-center routing, or omnichannel matters.

Dimension
Acepeak
Dialpad
/ 10
Edge
Phone
9.0
8.0
diff +1.0
Us
Video
8.0
7.0
diff +1.0
Us
AI
9.0
9.0
diff +0.0
Tie
Contact center
9.0
7.0
diff +2.0
Us
CRM
9.0
7.0
diff +2.0
Us
Omnichannel
8.0
6.0
diff +2.0
Us
Analytics
8.0
8.0
diff +0.0
Tie
Admin / security
9.0
7.0
diff +2.0
Us
Pricing tiers

~36% lower on the popular tier.

Entry tier
Acepeak — Starter
$9.99
Unlimited US/CA + AI Assistant
Dialpad — Standard
$15
Phone + chat + meetings
Mid tier
Acepeak — Professional
$15.99
Omnichannel + dialer + 100 AI min
Dialpad — Pro
$25
Adds local presence + integrations
Top tier
Acepeak — Enterprise
$25.99
Predictive dialer + voice cloning
Dialpad — Enterprise
Quote
Custom — annual contract
Annual billing. Dialpad pricing from dialpad.com/pricing (Q2 2026).
Feature by feature

The complete side-by-side.

Feature
Acepeak
Dialpad
Unlimited US & Canada calling
Multi-level IVR & auto-attendant
Call recording (storage)
1 yr (Enterprise)
Pro & up
Toll-free DIDs included
1 shared / 1 dedicated
Pro & up
Online fax
Pro & up
Country coverage
60+
70+
Auto Dialer — Preview
Power Dialer only
Auto Dialer — Progressive
Auto Dialer — Predictive
Auto Dialer — Agentless / AI
Local Presence Dialing
Pro & up
Campaign Builder (scripts, dispositions, DNC)
Limited
Skills + attribute + AI routing
Limited
AI Receptionist — included minutes
25 / 100 / 300
Add-on
AI Chatbot — included conversations
200 / 1,000 / 3,000
Limited
Real-time transcription + sentiment
AI Writer (SMS + chat compose)
Ai Coach (Pro)
Custom AI training (RAG knowledge bases)
1 / 5 / Unlimited
Voice cloning for receptionist
Multi-domain (independent branding, CRM, AI per domain)
Native CRM integrations
13
6
Omnichannel channels
8+
4 (no Telegram, Viber, LinkedIn)
Time to first deployment
< 5 min
< 10 min
Where Acepeak wins outright

Where Dialpad runs out of road.

Four dialer modes vs one

Predictive, Progressive, Preview, and Agentless — all built-in on Acepeak Enterprise. Dialpad ships only a Power Dialer mode, which caps you at roughly a third of the contact volume per agent.

Real campaign engine

A full Campaign Builder with scripts, dispositions, DNC list management, and real-time campaign analytics — bundled in Enterprise. Dialpad treats outbound campaigns as a separate Sell-tier add-on.

13 native CRMs vs 6

Acepeak ships 13 native two-way CRM integrations including Pipedrive, Monday, Freshsales, MS Dynamics, and Zoho — beyond the Salesforce-and-HubSpot core that Dialpad covers.

Buyer-first honesty

When to choose which.

Pick Acepeak when
  • You run outbound campaigns and need throughput beyond Power Dialer
  • You need full ACD with skills + attribute + AI routing
  • Per-seat economics matter — $9.99 vs $15 starter compounds
  • You run multiple brands or business units from one team
  • Your team uses 8+ channels (WhatsApp, Telegram, Viber, LinkedIn)
  • You want CRM integrations beyond Salesforce + HubSpot
Pick Dialpad when
  • You only need a phone + chat + meeting suite (no outbound CC needs)
  • You are deeply embedded in Dialpad Sell or Dialpad Ai Coach today
  • Your team values minimalist UX over feature breadth
  • You need < 30 seats and growth past 50 is unlikely

Most prospects in this list still pilot Acepeak alongside — the dialer throughput usually wins the bake-off.

Migration
~10 days
Number port from Dialpad

Switching from Dialpad takes 10 days. Calls never drop.

Free port. Dual-routing during cutover. We map your existing CRM fields so reporting continuity is unbroken from day one.

Plan my migrationNo early-termination charge
FAQ

Common questions, answered.

Dialpad ships AI-first messaging but only Preview-style dialing. Acepeak adds Progressive, Predictive, and Agentless dialers plus a full Campaign Builder, with multi-domain isolation Dialpad does not offer — at a comparable seat price.

Your Dialpad alternative, in your own pilot.

24/7 support included. Numbers ported from any carrier worldwide.

Free port from any carrier·Live in under 10 days·~36% lower per seat·24/7 support·4 dialer modes·Multi-domain
Last updated: May 2026
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