Your Nextiva alternative, on the level.
The Nextiva alternative with the same customer-experience polish at roughly half the seat cost — AI receptionists, predictive dialers, and a campaign engine all included instead of pushed up to the Engage and Power Suite tiers.
- AI Receptionist
- AI Chatbot
- Transcription
- Sentiment
- AI Writer
- AI Receptionist$60
- AI Chatbot$60
- Transcription$33
- Sentiment$33
- AI Writer$33
Tied on phone. Ahead on AI, CC, and CRM.
Both platforms hit enterprise calling reliability. Acepeak pulls ahead anywhere AI, contact-center, omnichannel, or CRM depth matters.
~47% lower on every tier.
The complete side-by-side.
Gaps Nextiva leaves on the table.
AI receptionist on Starter
Nextiva pushes AI receptionist, transcription, and chat AI to the Engage tier. Acepeak ships an AI agent, AI chatbot, sentiment, and AI Writer on the $9.99 Starter — no per-seat AI surcharge.
Campaign engine built in
Predictive, Progressive, Preview, and Agentless dialers plus a full Campaign Builder ship in the Acepeak Enterprise plan — at UCaaS pricing. Nextiva treats this as a separate Contact Center license.
13 native CRMs vs 8
Salesforce, HubSpot, Zoho, Zendesk, MS Dynamics, Pipedrive, Monday, Freshsales, plus Zapier and Webhooks — 5 more native CRM integrations than Nextiva, with two-way sync on every one.
When to choose which.
- AI is core — not a higher-tier upsell
- You need a campaign engine and predictive dialer at UCaaS pricing
- Per-seat economics matter — $9.99 vs $18.95 compounds at 50+ seats
- You run multiple brands or business units from one team
- Your team uses 8+ channels (WhatsApp, Telegram, Viber, LinkedIn)
- You want CRM integrations beyond the standard handful
- You are committed to the NextOS customer-experience workflow specifically
- You already use Nextiva's sales-CRM module as your primary CRM
- Brand recognition with US small-business stakeholders is the deciding factor
- You only need basic phone + chat and don't plan to grow into AI or omnichannel
Most prospects in this list still pilot Acepeak alongside — the per-seat saving usually wins the bake-off.
Switching from Nextiva takes 10 days. Calls never drop.
Free port. Dual-routing during cutover. We map your existing CRM fields so reporting continuity is unbroken from day one.
Common questions, answered.
Acepeak undercuts Nextiva on seat price ($15.99 vs $18.95 on the popular tier), ships AI receptionists and chatbots from Starter instead of gating them behind the Engage and Power Suite tiers, and includes four built-in dialer modes — predictive, progressive, preview, and agentless — at UCaaS pricing rather than a separate contact-center license.
Your Nextiva alternative, in your own pilot.
24/7 support included. Numbers ported from any carrier worldwide.