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Acepeak
Comparevs OpenPhone

Your OpenPhone alternative, room to grow.

The OpenPhone alternative with the same simplicity and instant sign-up — far more features under the hood. Acepeak matches the setup speed, then adds video, AI receptionist, campaign builder, and a real contact center option at $15.99 vs $19.

Refreshed Q2 2026Sourced from openphone.com/pricing24/7 support
9:41
O
OpenPhone
Shared inbox · texts + calls
  • Inbox
    14 unread
  • Calls
    Recents
  • Texts
    Group threads
  • Integrations
    Limited · 6 apps
  • AI · Sona
    Auto-responder only
OpenPhone · $19
vs
+12 features
9:41
A
Acepeak
Phone · Video · CC · AI
  • AI Receptionist
    On · 100 min
  • Predictive Dialer
    4 modes
  • Omnichannel inbox
    8+ channels
  • Campaign Builder
    Live · 3 active
  • Voice cloning
    Enterprise
Acepeak · $9.99
The verdict

Same simplicity. Far more headroom on every dimension.

OpenPhone nails shared SMS and voice for small teams. The moment your roadmap touches video, AI receptionist, predictive dialers, or a real contact center, Acepeak picks up where OpenPhone politely stops.

Dimension
Acepeak
OpenPhone
/ 10
Edge
Phone
9.0
8.0
diff +1.0
Us
Video
8.0
4.0
diff +4.0
Us
AI
9.0
6.0
diff +3.0
Us
Contact center
9.0
3.0
diff +6.0
Us
CRM
9.0
7.0
diff +2.0
Us
Omnichannel
8.0
7.0
diff +1.0
Us
Analytics
8.0
7.0
diff +1.0
Us
Admin / security
9.0
8.0
diff +1.0
Us
Pricing tiers

~50% lower on every tier — and you get more.

Entry tier
Acepeak — Starter
$9.99
Unlimited US/CA + AI Assistant
OpenPhone — Starter
$19
Shared numbers, basic SMS + voice
Mid tier
Acepeak — Professional
$15.99
Omnichannel + dialer + 100 AI min
OpenPhone — Business
$30
Adds analytics + integrations + Sona AI
Top tier
Acepeak — Enterprise
$25.99
Predictive dialer + voice cloning + CC
OpenPhone — Enterprise
Custom
Quote-based, no public price
Per user / month, annual billing. OpenPhone pricing from openphone.com/pricing (Q2 2026).
Feature by feature

The complete side-by-side.

Feature
Acepeak
OpenPhone
Unlimited US & Canada calling
Multi-level IVR & auto-attendant
Limited
Call recording (storage)
1 yr (Enterprise)
6 months
HD video meetings
Internal team chat
SMS-only
Online fax
Pro & up
Auto Dialer — Preview
Auto Dialer — Progressive, Predictive, Agentless
Local Presence Dialing
Campaign Builder (Advanced)
Skills + attribute + AI routing
Real-time wallboard
Basic call queue
AI Receptionist — included minutes
25 / 100 / 300
Sona auto-responder
AI Chatbot — included conversations
200 / 1,000 / 3,000
Real-time transcription + sentiment
Transcripts only
AI Writer (SMS + chat compose)
Limited
Custom AI training (RAG knowledge bases)
1 / 5 / Unlimited
Voice cloning for receptionist
Multi-domain (independent branding, CRM, AI per domain)
Native CRM integrations
13
6
Omnichannel channels
8+ (incl. Telegram, Viber, LinkedIn)
3 (SMS, voice, email)
Country coverage
60+
20+
Self-serve sign-up (no sales call required)
Where Acepeak wins outright

Where OpenPhone hits its ceiling.

AI receptionist on Starter

OpenPhone's Sona AI is an auto-responder. Acepeak ships a RAG-trained AI receptionist that takes calls, answers from your knowledge base, and books meetings — on the $9.99 plan, with voice cloning unlocked at Enterprise.

Real contact center, when you need it

OpenPhone tops out at shared inbox + voice. Acepeak Enterprise adds Predictive, Progressive, Preview, and Agentless dialers plus a full Campaign Builder — so the day you build a real outbound team you stay on the same platform.

Video + omnichannel + CRM depth

HD video meetings, 8+ omnichannel channels (WhatsApp, Telegram, Viber, LinkedIn), and 13 native CRM integrations vs OpenPhone's 6 — all included rather than future workarounds.

Buyer-first honesty

When to choose which.

Pick Acepeak when
  • You expect to scale beyond shared SMS and voice — to video, dialers, AI, or CC
  • AI receptionist + chatbot are core to your roadmap, not a side feature
  • Per-seat economics matter — $9.99 vs $19 compounds at 25+ seats
  • You run multiple brands or business units from one team
  • Your team needs WhatsApp, Telegram, Viber, LinkedIn — not just SMS
  • You want one vendor as you grow from 5 to 500 agents
Pick OpenPhone when
  • You're a 2–10 person team that genuinely only needs shared SMS + voice
  • You'll never grow into outbound campaigns, AI receptionist, or video meetings
  • iMessage-style group threads are the deciding feature for your team
  • You want to stay on a single-purpose phone tool indefinitely

Most teams that pick OpenPhone outgrow it within 18 months — Acepeak is the soft-landing path that doesn't change the simple sign-up experience.

Migration
~7 days
Number port from OpenPhone

Switching from OpenPhone takes a week. Calls and texts never drop.

Free port. Dual-routing during cutover. We import your shared inboxes and contact lists so the team sees the same threads on day one — just with more under the hood.

Plan my migrationNo early-termination charge
FAQ

Common questions, answered.

OpenPhone keeps it simple but caps you at a basic phone. Acepeak matches the setup speed and simplicity, then adds video, AI receptionist, campaign builder, and a real contact center option — at a lower seat price.

Your OpenPhone alternative, in your own pilot.

24/7 support included. Numbers ported from any carrier worldwide.

Free port from any carrier·Live in under a week·~50% lower per seat·24/7 support·Multi-domain ready
Last updated: May 2026
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