AceEX · HIPAA-Ready Faxing

Online fax, without the machine.

Q: Is it HIPAA compliant?

Yes on healthcare plans. BAA signed on request.

Q: Can I port my existing fax number?

Yes. Standard fax port runs 10 to 14 business days.

Q: How are fax delivery confirmations stored?

Every send produces a signed delivery receipt with timestamp, recipient number, page count, and SHA-256 fingerprint of the document. Retain for 30 / 90 / 365 days, or longer for legal hold.

Q: Can I send international fax?

Yes. International faxing is supported to 60+ countries at published per-page rates.

An AceEX online fax add-on that sends and receives from the same inbox — HIPAA-ready, audit-trailed, and built for healthcare and finance.

HIPAA ready99.9% deliverability60+ countries24/7 support

Paper · old way

Sending

Encrypted

SentSHA-256

Received · 3 pages

Beacon Health · 0.8s · audit-ready

HIPAA-ready · Audit trail · 99.9% deliver

Healthcare, legal, and finance teams still run on fax. AceEX gives you the audit trail regulators expect— without the paper, the machine, or the phone line.

What you get

Every fax job, one inbox.

Send, receive, audit, batch, and sign — all in the same view your team already uses for calls and voicemail.

Send from email · web · mobile

Three composer surfaces. Same delivery rails.

EmailWebMobile

Receive into the same inbox

Faxes land alongside calls and voicemail.

Beacon · 3pp2:14

Parity · 1pp11:08

HIPAA delivery + audit trail

BAA on request. Per-send signed receipts.

Recipient

SHA-256

BAA · signed

Batch send to many recipients

CSV or address book, one composer pass.

12 recipientsSent

E-sign integration

Built-in signing for contract workflows.

Signed · Lauren O.

Tue · 10:32 AM

Summit Dental Group · seats12 total

LO
Lauren Ortiz
Managing Partner
Fax
MK
Marcus Kim
Front Desk
Fax
JN
Jordan Naylor
Billing
Fax

Add-on enabled on 2 of 12 seatsFax add-on

Pricing model

Why this is an add-on.

Most Acepeak customers do not use fax. Teams that need it tend to need it heavily. Activating fax only on the seats that need it keeps base pricing lean for everyone else.

Per-seat toggle — billing matches who actually uses it

Heavy users get a dedicated lane, not throttled defaults

Base plan stays lean for teams that never touch fax

"Audit trails on every send and receive — page count, recipient number, SHA-256 hash, retention policy. Compliance reviews that used to take weeks now happen in an afternoon."

Faizan Parekar

Operations Manager · Twiching

"Batch sends and e-sign in one flow killed the print-sign-scan loop. Contracts go out in minutes, not hours, and the signed copies land back in the same inbox as the rest of the team’s mail."

Ismail Tai

Sales Manager · Wholesalevoice

Ready to retire the fax machine?

FAQ

Questions, answered.

What is the AceEX online fax add-on?

AceEX provides digital faxing from the same inbox as your calls and chats — HIPAA-ready audit trails, e-sign in one flow, signed delivery receipts, and 99.9% deliverability.

Is it HIPAA compliant?

Can I port my existing fax number?

Is faxing part of the base plan?

How are fax delivery confirmations stored?

Can I send international fax?

Ready to switch

Your online fax, audit-ready.

14-day free trial. No credit card required. Numbers ported from any carrier worldwide.

14-day free trialNo credit cardNumbers ported free99.9% deliver

Last updated: May 2026