"Threads pin call recordings and CRM contacts inline — when a deal question hits mid-shift, every owner already has the customer history in the channel without bouncing between tabs."
Faizan Parekar
Operations Manager · Twiching
AceEX · Channels & Huddles
Team chat, wired to your calls.
An AceEX team chat with channels, DMs, file sharing, and voice or video escalation in one click.
Unlimited channelsFile sharingCalendar-aware24/7 support
One-click huddle
Voice or video from any thread
renewal-summit-q4· 8 members
Huddle liveJT
Jordan T.10:42 AM
Quick context for the huddle multi-year-pricing.pdf
RW
Ryan W.10:43 AM
Got it — pulling them in now 📞
Your team uses one tool to message and another to call customers. When a deal question hits mid-call, the switch costs time— Acepeak puts both in the same seat.
What you get
Every chat job on every seat.
Channels, threads, huddles, and calendar-aware presence — native inside your phone system, nothing bolted on later.
Channels & DMs
Unlimited channels, threaded DMs, custom emoji.
general
sales
renewal-summit-q43
Mentions & threads
Threaded replies, reactions, and at-channel pings.
M@Jake can you check?
Oon it ✓
Voice / video huddle
One click escalation from any chat thread.
One-click huddle
Calendar-aware DND
Presence flips on focus blocks, holidays, OOO.
Available · 9–5 ET
In a meeting · 11:00
DND · focus block
Acepeak chat
#renewal-summit-q4 · 4 in
Renewal · 12 msgs
Call · 12 min
Pinned · transcript
Slack workspace
#renewals · synced
Messages
Files
Reactions
Slack bridge
Bridges to Slack.
Native Slack bridge syncs messages and files both ways. Run Acepeak chat for call-related conversations and keep Slack for everything else.
Two-way sync — messages, files, and reactions
Channel-by-channel mapping you control
Phase migration over time, no big-bang cutover
Context in-thread
Context travels with the message.
Pin a call recording, CRM contact, or recent transcript inside any channel thread. When a deal question surfaces, the whole customer history is already in the room.
#brightfield-renewal · ClearStack
4 in-thread · 3 pinned context items
Pinned
Call recording
BrightField · 12:30 PM
12 min · transcript ready
Pinned
CRM contact
Emma Brooks · BrightField eCom
HubSpot · last touch 2d ago
Pinned
Transcript
Q4 forecast call · 18:42
3 actions · 2 owners
Thread context · pinned forever3 / 3 attached
"One-click voice and video huddles from a thread killed the ‘jump on a call?’ ping-pong. The native Slack bridge means the wider team still hears us without forcing a migration."
Ismail Tai
Sales Manager · Wholesalevoice
Ready to wire chat into your calls?
FAQ
Questions, answered.
AceEX puts internal messaging on the same seat as your calls — channels, DMs, file sharing, and one-click voice and video huddles, with calendar-aware presence and a native Slack bridge.
Ready to switch
Your team chat, on the same seat as your calls.
14-day free trial. No credit card required. Numbers ported from any carrier worldwide.
14-day free trialNo credit cardNumbers ported free99.99% uptime
Last updated: May 2026