Premium UCaaS pricing, without the premium tax.
UCaaS pricing that starts at $9.99 per user. Every plan ships with unlimited US/Canada calling, true unlimited SMS, HD video, and built-in AI automation — no add-on fees, no surprise overages.
Try the full platform free for 14 days.
Exactly what your team would use on day one — no feature lock-outs, no demo mode.
Pay monthly, or save 20% paying annually.
Toggle between monthly and annual billing on every plan card below. Annual billing is a flat 20% lower per seat — the saving you would normally only get on a multi-year enterprise contract.
Starter
Everything a 1-to-5 person team actually needs.
Best for: Solopreneurs, founders, and small teams who want a real business phone system without the enterprise contract.
- Unlimited US & Canada calling
- Unlimited SMS & MMS · 10K segment fair-use cap
- HD video — 40 min, up to 100 participants
- Multi-level IVR & auto-attendant
- Call queues, screening, CNAM caller ID
- 911 emergency calling
- 1 local DID number included
- Voicemail-to-email + transcription
- Mobile (iOS, Android) + browser webphone
- 5 GB cloud storage
- Google Workspace, Outlook, Slack sync
- Basic Developer API access
- AI Assistant for agents (unlimited)
- AI Call Tags + AI Writer (SMS, chat)
- 25 free AI minutes + 200 chatbot conversations / month
- Real-time transcription with sentiment basics
- STIR/SHAKEN, HIPAA, 10DLC handled
- Email support · 99.9% uptime SLA
Professional
Omnichannel and AI without the omnichannel-tier price hike.
Best for: Growing SMBs running 5 to 50 seats who need WhatsApp, Instagram, and a real outbound dialer — without paying $25+ per seat for it.
- 15K SMS segment fair-use cap
- 1,000 toll-free minutes pooled
- HD video — unlimited duration, 100 ppl
- Online fax (send + receive)
- Custom music on hold + smart ring
- Basic call recording · 30-day retention
- Supervisor: listen, whisper, barge
- 2 local DIDs + 1 shared toll-free
- 25 GB cloud storage
- Team messaging (Standard) + file sharing
- Department, location & custom user roles
- Multi-site management
- Full Developer API access
- CRM: Salesforce, HubSpot, Zoho, Zendesk, MS Dynamics, Pipedrive, Monday, Freshsales, Zapier, Webhooks
- Archiver app for cloud backup
- Omnichannel: WhatsApp, Messenger, Instagram, Telegram, Viber, MS Teams
- Auto Dialer (Preview) + Campaign Builder (Basic)
- Skills-based call routing
- Web + domain chatbot widget
- Custom AI training — 1 knowledge base
- 100 AI min + 1,000 chatbot conversations / mo
- SOC 2 Type II report access
- Email + chat support · 99.95% SLA
Enterprise
Contact-center-grade capabilities at SMB-tier prices.
Best for: Mid-market teams and contact centers running 50 to 500 agents who would otherwise be quoted $40–$80 per seat.
- 25K SMS segment fair-use cap
- 10,000 toll-free minutes pooled
- Unlimited international in 20 countries (add-on)
- HD video — unlimited duration, 300 ppl
- Advanced call recording · 1-year retention
- 3 local DIDs + 1 dedicated toll-free
- Advanced IVR with deep skills routing
- Full ACD with skills, attributes, data routing
- Full supervisor suite
- 100 GB cloud storage
- Unlimited team messaging
- Auto Dialer: Preview, Progressive, Predictive, Agentless
- Local Presence Dialing
- Campaign Builder (Advanced)
- Full omnichannel routing across 8+ channels
- Voice cloning for AI receptionist
- Custom AI training — 5 knowledge bases
- 300 AI min + 3,000 chatbot conversations / mo
- Business Analytics Pro + custom dashboards
- Data warehouse export · BigQuery + Snowflake
- White-label & rebranding (add-on)
- Phone + priority support · 99.99% SLA
Custom
Built around your seat count, your SLA, your compliance.
Best for: Large enterprises, BPOs, and regulated industries (finance, healthcare, public sector) running 500+ seats.
- Custom unlimited calling, SMS, country packs
- Custom call recording retention
- Unlimited custom AI quotas + dedicated fine-tuning
- White-label API + custom domain
- Dedicated CSM and Technical Account Manager
- HIPAA BAA, SOC 2 Type II, custom attestations
- Custom SLA with financial credits
- Dedicated reporting + data warehouse export
Compare every feature, side by side.
Every plan, every category, no fine print hidden in a footer.
Lower price. Better AI. Zero asterisks.
Premium AI, included
Most platforms charge $20–$30 extra for their AI tier. Acepeak ships enterprise-grade AI in every paid plan — receptionist, chatbot, real-time transcription, sentiment, and AI Writer all bundled in. Same intelligence the incumbents gate behind add-ons.
Unlimited that is actually unlimited
Truly unlimited US and Canada SMS on every plan, with multi-carrier routing (no single carrier outage takes you down). Fair-use caps start at 10,000 segments per user per month — three to five times higher than what most rivals call "unlimited."
One platform, not a bundle
Phone, video, SMS, omnichannel inbox, dialers, AI receptionist, chatbot, CRM sync — one billing line, one admin console, one number to call when something breaks. No stacking three vendors to get a working stack.
Pricing questions, answered.
Every paid plan bundles unlimited US/Canada calling, truly unlimited SMS, HD video, and built-in AI — receptionist, chatbot, sentiment, and AI Writer — at $9.99 to $25.99 per user. No AI add-on fee, no per-channel surcharge.
Lock in your UCaaS pricing today.
24/7 support included. Numbers ported from any carrier worldwide.