"The IVR shipped a four-tier menu in an afternoon — hunt groups, after-hours, holiday flows, all without filing a ticket. We replaced two on-prem PBXes the same week."
Faizan Parekar
Operations Manager · Twiching
AceEX · Hosted PBX
A hosted phone system. No hardware.
An AceEX phone system with extensions, hunt groups, intercom, paging, dial plans, and a custom IVR.
60+ countriesNo hardwareSmart IVR24/7 support
Incoming call
+1 (512) 555-0144
Custom IVR · Time-of-day routing · No code
Legacy PBX meant a box in a closet, an annual contract, and a consultant on speed-dial. Acepeak gives you every feature that box could do— without the hardware.
Every feature, hosted
Every PBX feature. Hosted.
Extensions, hunt groups, intercom, paging, smart IVR, presence, time-of-day routing — nothing gated, nothing bolted on later.
Unlimited extensions
3- to 5-digit dialing across every site.
Hunt & ring groups
Sequential, simultaneous, and round-robin.
Dial plans
Business hours, holidays, after-hours routing.
Custom IVR
Multi-tier call menus per number.
Call park · flip · screen
Plus call waiting, blocking, and screening.
Intercom & paging
Across every phone, every site.
Migration
Migrate in a weekend.
We port your numbers, rebuild your dial plan in the IVR console, and provision softphones alongside existing handsets. Agents switch when you are ready.
Number porting in 5–10 business days, zero port-out fees
Custom IVR — rebuild your menu in minutes
Run new and old systems in parallel until cutover
01
Port your USA numbers
Day 1–7 · zero port-out fees
02
Rebuild the dial plan
Custom IVR · time routing
03
Provision softphones in parallel
Cut over when agents are ready
Multi-site
Multi-site, one console.
Run multiple brands or offices under one parent account. Each site has its own users, extensions, caller IDs, and number pool — all governed from a single admin view.
Ridgeline Ventures · Parent account
3 brands · 45 extensions · 1 dial plan
Austin · HQ
22 ext
14 users
Live
+1 (512) ···
London
14 ext
9 users
Live
+44 (20) ···
Singapore
9 ext
6 users
Live
+65 ···
"Three offices, one console. Extensions, presence, and dial plans propagate everywhere — when we onboard a new agent in Austin, their seat lights up in London and Singapore the same minute."
Ismail Tai
Sales Manager · Wholesalevoice
Ready to retire the closet PBX?
FAQ
Questions, answered.
AceEX is Acepeak's hosted PBX — extensions, hunt groups, dial plans, and a custom IVR on a Tier 1 network across 60+ countries. No hardware in a closet, no annual contract.
Ready to switch
Your phone system, live in under 10 minutes.
14-day free trial. No credit card required. Numbers ported from any carrier worldwide.
14-day free trialNo credit cardNumbers ported free99.99% uptime
Last updated: May 2026