"Cutover ran in parallel for 14 days under a dedicated TAM. Zero dropped calls during the swap. Our security committee signed off in one meeting because the audit log was already wired to Splunk."
Faizan Parekar
Operations Manager · Twiching
Solution · IT Operations
Your enterprise IT phone, in 14 days.
Enterprise IT gets SSO, SCIM, multi-site audit logs, custom SLAs, and a dedicated TAM on day one.
10,000+ concurrent·SSO · SCIM·Multi-site·Custom SLA
SSO · provisioning to 3 sites
SAML 2.0 · OIDCIdP · SSOOkta · Azure AD
HQ · NYC2,400 seats
Austin1,180 seats
London760 seats
SCIM 2.0SOC 2 · IIHIPAAGDPR
Enterprise teams evaluate phone systems against three non-negotiables: governance, migration risk, total cost. Most vendors fail at least one.
Governance
Governance your CIO approves.
5 controls · all in production
#ControlStandards / providersStatus
SSO
ActiveSSO
Okta, Azure AD, Google Workspace, Ping — SAML 2.0 and OIDC supported.
OktaAzure ADGooglePing
ActiveSCIM auto-provisioning
ActiveSCIM auto-provisioning
Joiners and leavers tracked from your IDP. Deprovision in under a minute.
SCIM 2.0JoinerLeaverMover
ActiveAudit logs · SIEM stream
ActiveAudit logs · SIEM stream
Every event signed and exportable to Splunk, Datadog, or your SIEM in real time.
SplunkDatadogsyslogwebhook
ActiveRole-based access
ActiveRole-based access
Permissions per site, queue, and channel. Admins delegate without giving root.
Per sitePer queuePer channelDelegated
ActiveSOC 2 · HIPAA · GDPR · PCI-DSS
ActiveSOC 2 · HIPAA · GDPR · PCI-DSS
Compliance certs current and renewed annually. BAA, DPA, SCCs available on request.
SOC 2 IIHIPAAGDPRPCI-DSS
ActiveSame plan · same security committee · one signoff meetingAudited annually
Migration
A TAM owns the cutover.
Your dedicated technical account manager maps the existing dial plan, rebuilds it on Acepeak, runs parallel traffic until you sign off, and cuts over on your calendar — not ours.
Dedicated TAMSingle owner · 14-day window
Live across all 4 weeksW1
Discovery & dial-plan map
Existing PBX exported, sites surveyed, exceptions catalogued.
W2
Build on Acepeak
Routing rebuilt, SSO + SCIM wired, audit log piped to your SIEM.
W3
Parallel traffic
Both stacks live. We measure call quality and routing fidelity nightly.
W4
Cutover · your calendar
Signoff meeting, cutover, full rollback ready for 7 days.
Cutover risk · contained
14-day timeline · TAM-led · 7-day rollback
The numbers behind the cutover.
14 days
Median ship time
10k+
Concurrent calls
SOC 2
Type II audited
TAM
Dedicated · always
"SCIM auto-provisioning eliminated the manual seat dance during reorgs. Role-based access stays in lockstep with our HR system — joiners light up day-one, leavers go dark by close-of-business."
Ismail Tai
Sales Manager · Wholesalevoice
Ready for a phone stack your CIO signs off on?
FAQ
Questions, answered.
SSO, SCIM, audit-log SIEM streaming, role-based access, and SOC 2 / HIPAA / GDPR / PCI-DSS controls all ship by default. Pricing is custom-scoped around seat count, sites, and SLA requirements.
14-day cutover · TAM-led
The enterprise IT phone stack, in 14 days flat.
24/7 support included. Numbers ported from any carrier worldwide.
24/7 support60+ countriesSSO · SCIMCustom SLA
Last updated: May 2026