Skip to main content
Acepeak
Feature · Label monitoring

See the label before they do.

Check how each of your numbers displays across networks and devices, so a “Spam Likely” label never surprises you.

Networks
And caller apps
Alerts
When it changes
History
Per number
Reputation boardLive
  • +44 20 xxxx 1101Clean
  • +44 20 xxxx 1102Spam Likely
  • +44 20 xxxx 1103Clean
  • +44 20 xxxx 1104Not checked yet
4 numbers · 1 needs attention · 1 not checked yetIllustrative
02What the caller sees

One number. Three different screens.

The same number can show a name on one network and a warning on another. Label monitoring checks how each number displays across networks and devices.

Same number+44 20 xxxx 1102
Incoming callAAcme Bank+44 20 xxxx 1102
Network A
Clean
Incoming call!Spam Likely+44 20 xxxx 1102
Network B
Spam Likely
Incoming call?Unknown caller+44 20 xxxx 1102
Caller app
Not checked yet

Illustrative screens

03Health at a glance

Every number, every network.

Labels are tracked on major networks and popular caller apps, with one simple status per number that is easy for customers to read.

Network AChecking
4/5clean
  • Clean4
  • Spam Likely0
  • Not checked yet1
Network B
3/5clean
  • Clean3
  • Spam Likely1
  • Not checked yet1
Network C
4/5clean
  • Clean4
  • Spam Likely1
  • Not checked yet0
Caller apps
3/5clean
  • Clean3
  • Spam Likely1
  • Not checked yet1
Needs attentionIllustrative
  • +44 20 xxxx 1102Network BSpam Likely
  • +44 20 xxxx 1102Caller appsSpam Likely
  • +44 20 xxxx 1105Network CSpam Likely
04Alerts

Told the moment a label changes.

Get alerts by email, webhook or dashboard when a label changes, so you can act before answer rates drop.

EmailWebhookDashboard
05Label history

When it changed, and where.

See when and where each number’s label changed, so you can tie a drop in answers to the day it happened.

Number+44 20 xxxx 1102CleanSpam LikelyLast 8 weeks
W1W2W3W4W5W6W7W8
Network A
Network B
Spam Likely
Network C
Caller apps
Spam Likely
Week 1 · All networks cleanIllustrative history
Impact on number reputationHighest first
  1. 1
    Collections calls86
  2. 2
    Promotional outreach64
  3. 3
    Delivery alerts31
  4. 4
    Appointment reminders18

Illustrative campaigns and scores

06Campaign view

Find the campaign that costs you labels.

See which calling campaigns harm number reputation most, so the fix goes where it matters.

07Display check calls

Don’t guess. Place a test call.

Display check calls place test calls to confirm what customers actually see on their screens.

  • A real call, not a lookup
  • Run across networks and devices
  • The result sits beside the label
Test callAAcme Bank+44 20 xxxx 1101
Customers seeAcme Bank

Illustrative

08For operators

A reputation view with your name on it.

Give enterprise customers their own branded reputation view. Dashboards and alerts run under your brand for every enterprise you serve.

YYourBrand
Number reputation
Acme Bank
+44 20 xxxx 1101Clean
+44 20 xxxx 1102Spam Likely
+44 20 xxxx 1103Clean
+44 20 xxxx 1104Not checked yet
Prepared by YourBrandIllustrative
09How it works

Set it up once. It keeps watching.

app.yourbrand.com/reputation
YYourBrand
Reputation · Add numbers
Numbers
Step 1 / 4
Imported from your switch4 of 4 added
+44 20 xxxx 1101Added
+44 20 xxxx 1102Added
+44 20 xxxx 1103Added
+44 20 xxxx 1104Added
Illustrative
11FAQ

Questions, answered.

It checks how each of your numbers displays across networks and devices, so you know what label a customer sees when you call.

Keep every call answerable.

Talk to partnerships about monitoring number labels for your enterprise customers.

Talk to Partnerships Overview