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Feature · Short codes & senders

Sign every message with your name.

Send from sender IDs, short codes and long codes, managed per enterprise, and take the replies on your webhook.

Sender IDsShort codesPer enterpriseTwo-way
Who it’s from
ACME
Sender IDShort codeLong code
From ACME
Your Acme code is 482 913. It expires in 5 minutes.
Delivered

Illustrative

People trust a message they recognise. Send under a name or a number they know, and let them answer back.

Sender IDs, short codes and long codes are managed per enterprise, registered so messages land, and sit on the same API you already send with.

Three ways to send

A name, a short number, or a long one.

Pick what suits the message. A sender ID shows a name. Short codes and long codes can take replies.

 
Sender ID
Short code
Long code
Arrives as a name
Receives replies
Managed per enterprise
Registered for delivery
  • A trusted name on every message
  • Replies land on your webhook
  • One API for all three
  • Mix them per campaign
Per enterprise

Every business, its own sender.

Manage sender IDs per enterprise, so each business sends under a trusted name, not yours.

  • Add senders when an enterprise signs up
  • Keep each enterprise’s senders separate
  • Replies come back to the right business
A
Acme Retail
ACME86753
C
City Clinic
CLINIC+44 7700 900231
N
Northwind Bank
NORTHWIND40404

Illustrative senders

Register senders

Registered, so messages land.

Set up senders so messages get delivered and recognised. The platform covers DLT and 10DLC registration.

ACME
Sender ID
Registered
86753
Short code
Registered
CLINIC
Sender ID
Registered

Illustrative senders

Two-way

Replies come straight back.

Two-way SMS delivers replies on long codes or short codes to your webhook, so a conversation can carry on.

  1. 1
    Your app

    Sends the message

  2. 2
    Customer

    Reads it, replies

  3. 3
    Reply

    Arrives on the code

  4. 4
    Your webhook

    Gets the reply

Reply keywords

A word in, an action out.

Inbound replies are read for intent, so STOP, YES or a question triggers the right action.

  • Opt-outs recorded automatically
  • Confirmations and rebookings in one reply
  • Anything else goes to your webhook
STOPOpt-out recorded
YES…
CHANGE…
Across markets

One sender, every market.

Run sender IDs across markets from one place, with DLT and 10DLC registration handled alongside them.

  • Register each market’s senders in one flow
  • Keep the same name wherever the rules allow
  • Numbers available in 60+ countries
60+
Countries with numbers
DLT/10DLC
Registration covered
1
Place to manage senders
IN
India
DLT registration
SenderACMEIN
Registered
US
United States
10DLC registration
Sender86753
Registered
UK
United Kingdom
Sender ID
SenderACME
Registered
AE
UAE
Sender ID
SenderACME
Registered

Illustrative markets and senders

In the request

One field picks the sender.

Send with the same POST /v1/messages call as any other message, and choose the sender in the request.

  • No separate endpoint for senders
  • Switch sender per message or campaign
  • Receipts and replies on the same webhooks
POST /v1/messages
{
  "to": "+44 7700 900123",
  "from": "ACME",
  "text": "Your order has shipped"
}
Illustrative request
Part of the SMS API

Senders sit with the messages.

Short codes and senders belong to the SMS API: direct operator routes, real delivery receipts, two-way replies and bulk campaigns, under your brand.

Sender IDsShort codesLong codesReceiptsBulk
FAQ

Senders & codes, answered.

Be the name they recognise.

Talk to partnerships about short codes and sender IDs in the SMS API.

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