Your 8x8 alternative, prices in plain sight.

Q: Why pick Acepeak as an 8x8 alternative?

8x8 hides every tier behind "Contact sales", which slows decisions. Acepeak publishes per-seat pricing, ships AI on every plan, and lets you self-serve start — no demo gate, no quote round-trip.

Q: Which omnichannel channels can agents reply on from one inbox?

Voice, SMS, MMS, WhatsApp Business, Facebook Messenger, Instagram Messaging, Telegram, Viber, Microsoft Teams, web chat, and email — all unified in a single agent workspace from the Professional plan.

Q: How is the AI receptionist trained on my business?

Upload knowledge bases, FAQs, or scrape your website — the AI builds a RAG index in minutes. Voice cloning is available on Enterprise so it answers in your brand's tone with the same voice across calls and SMS.

Q: How does Acepeak's pricing compare to 8x8 on equivalent tiers?

Acepeak publishes every tier on the website — Starter $9.99, Professional $15.99, Enterprise $25.99. 8x8 moved its full lineup to "Contact sales" in 2024, so direct comparison requires a quote. Our buyers report 50–60% lower per-seat after quotes are received.

Q: Can I keep my existing toll-free and DID numbers?

Yes — number porting from 8x8 is free and takes 5 to 10 business days. Your existing toll-free, local DIDs, and short codes stay live throughout the migration with dual-routing during cutover.

The 8x8 alternative with public per-seat pricing on every tier and self-serve sign-up — no quote round-trip, no demo gate, AI shipped from $9.99, and a campaign engine that doesn't require an X8 contract.

Start free trial →Jump to matrix →

Refreshed Q2 2026Sourced from 8x8.com/pricing24/7 support

Pricing transparency3 tiers · public

Acepeak

Starter$9.99
Professional$15.99
Enterprise$25.99

All visible · Self-serve

8x8

X2Contact sales
X4Contact sales
X8Contact sales

All gated · Quote required

Decide on data, not a sales call~50–60% lower

The verdict

Tied on phone and CC. Ahead on AI, CRM, and clarity.

8x8's X-Series is mature on global voice and contact center. Acepeak matches both, then pulls ahead on AI depth, CRM breadth, and the buyer experience itself.

Dimension

Acepeak

8x8

/ 10

Edge

Phone

9.0

diff +0.0

Tie

Video

8.0

7.0

diff +1.0

9.0

6.0

diff +3.0

Contact center

9.0

diff +0.0

Tie

CRM

9.0

7.0

diff +2.0

Omnichannel

8.0

7.0

diff +1.0

Analytics

8.0

diff +0.0

Tie

Admin / security

9.0

diff +0.0

Tie

Pricing tiers

Public on every tier.

8x8 moved their pricing page to a contact-sales gate in 2024. We don't — every plan, every feature included, every overage is on the website.

Entry tier

Acepeak — Starter

$9.99

Unlimited US/CA + AI Assistant

8x8 — X2

Contact sales

Voice + video, no public price

Mid tier

Acepeak — Professional

$15.99

Omnichannel + dialer + 100 AI min

8x8 — X4

Contact sales

Adds analytics + supervisor

Top tier

Acepeak — Enterprise

$25.99

Predictive dialer + voice cloning

8x8 — X8

Contact sales

Voice + CC bundled, quote-based

Annual billing. 8x8 pricing per 8x8.com/pricing (Q2 2026).

Feature by feature

The complete side-by-side.

Feature

Acepeak

8x8

Public price on website

Unlimited US & Canada calling

Global PSTN coverage (countries unmetered)

60+

Multi-level IVR & auto-attendant

Call recording (storage)

1 yr (Enterprise)

30 days default

Online fax

Pro & up

X4 & up

Auto Dialer — Preview

X6+ tier

Auto Dialer — Progressive, Predictive, Agentless

X8 only

Local Presence Dialing

X8 only

Campaign Builder (Advanced)

Limited

Skills + attribute + AI routing

X6+ tier

Real-time wallboard

X6+ tier

AI Receptionist — included minutes

25 / 100 / 300

AI Chatbot — included conversations

200 / 1,000 / 3,000

Add-on

Real-time transcription + sentiment

X6+ tier

AI Writer (SMS + chat compose)

Custom AI training (RAG knowledge bases)

1 / 5 / Unlimited

Voice cloning for receptionist

AI on every paid plan?

Multi-domain (independent branding, CRM, AI per domain)

Native CRM integrations

Omnichannel channels

8+ (incl. Telegram, Viber, LinkedIn)

Time to first deployment

< 5 min

Days to weeks

Self-serve sign-up (no sales call required)

Where Acepeak wins outright

Where 8x8 holds back.

Public pricing on every tier

8x8 moved every X-Series plan to "Contact sales" in 2024. Acepeak publishes Starter, Professional, and Enterprise prices on the marketing site — buyers see exactly what they pay before any sales call.

AI on the entry plan

8x8 limits AI features to X6 and X8 quote-based tiers. Acepeak ships an AI receptionist, AI chatbot, transcription, sentiment, and AI Writer on the $9.99 Starter — voice cloning unlocked at Enterprise.

Campaign engine in UCaaS

Predictive, Progressive, Preview, and Agentless dialers plus a full Campaign Builder ship in the Acepeak Enterprise plan — at UCaaS pricing. 8x8 requires X8 (CC bundle) for the equivalent.

Buyer-first honesty

When to choose which.

Pick Acepeak when

You want to know your bill before you talk to sales
AI is core to your roadmap — receptionist, transcription, sentiment, AI Writer
You need a campaign engine and predictive dialer at UCaaS pricing, not CC pricing
You run multiple brands or business units from one team
Your team needs 8+ channels (WhatsApp, Telegram, Viber, LinkedIn) in one inbox
Self-serve sign-up matters — no mandatory discovery call

Pick 8x8 when

You operate in 30+ countries and need 8x8's historic global PSTN footprint
You're already deeply embedded in 8x8's X-Series with custom CC routing
Regulatory mandates (e.g. FedRAMP-related) require 8x8's specific certifications
You only need basic phone + meetings and don't plan to expand into AI or campaigns

Most prospects in this list still pilot Acepeak alongside — once the quote arrives, the per-seat saving usually wins the bake-off.

Migration

~10 days

Number port from 8x8

Switching from 8x8 takes 10 days. Calls never drop.

Free port. Dual-routing during cutover. We map your existing X-Series CRM fields and IVR trees so reporting continuity is unbroken from day one.

Plan my migrationNo early-termination charge

FAQ

Common questions, answered.

Why pick Acepeak as an 8x8 alternative?

8x8 hides every tier behind "Contact sales", which slows decisions. Acepeak publishes per-seat pricing, ships AI on every plan, and lets you self-serve start — no demo gate, no quote round-trip.

Which omnichannel channels can agents reply on from one inbox?

How is the AI receptionist trained on my business?

How does Acepeak's pricing compare to 8x8 on equivalent tiers?

Can I keep my existing toll-free and DID numbers?

Your 8x8 alternative, in your own pilot.

24/7 support included. Numbers ported from any carrier worldwide.

Free port from any carrier·Live in under 10 days·Public pricing·24/7 support·Multi-domain ready

Last updated: May 2026

Shortlist

Other 8x8 alternatives compared

Weighing more than one 8x8 alternative? Here is how the platforms we compare side by side line up on focus and entry price, with a full comparison for each.

8x8 alternatives: focus, entry plan and full comparison
Platform	Known for	Entry plan (per seat / month)	Details
Acepeak	Phone system and contact center in one platform, AI on every plan	Starter · $9.99	Plans & pricing
Nextiva	CX platform	Essential · $18.95	Acepeak vs Nextiva
Dialpad	AI-first phone and messaging	Standard · $15	Acepeak vs Dialpad
Vonage	API and CPaaS flexibility	Mobile · $19.99	Acepeak vs Vonage

Prices are each vendor's published entry tier as tracked on our side-by-side comparison pages. Confirm current pricing on the vendor's own site before you buy.

Keep comparing

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Your 8x8 alternative, prices in plain sight.

Tied on phone and CC. Ahead on AI, CRM, and clarity.

Public on every tier.

The complete side-by-side.

Where 8x8 holds back.

Public pricing on every tier

AI on the entry plan

Campaign engine in UCaaS

When to choose which.

Switching from 8x8 takes 10 days. Calls never drop.

Common questions, answered.

Your 8x8 alternative, in your own pilot.

Other 8x8 alternatives compared

More platform comparisons