Your Dialpad alternative, on the level.

Q: Why pick Acepeak as a Dialpad alternative?

Dialpad ships AI-first messaging but only Preview-style dialing. Acepeak adds Progressive, Predictive, and Agentless dialers plus a full Campaign Builder, with multi-domain isolation Dialpad does not offer — at a comparable seat price.

Q: How does Acepeak handle video conferencing at scale?

HD video meetings up to 300 participants on Enterprise (100 on Professional, 100 on Starter at 40-min limits) with breakouts, recording, transcripts, and live translation. The same browser webphone and mobile apps cover meetings + voice.

Q: Does Acepeak integrate with Google Workspace, Slack, and our existing tools?

Yes — Google Workspace, Outlook, and Slack sync ship on every plan. The Professional plan adds 13 native CRM integrations (Salesforce, HubSpot, Zoho, Zendesk, MS Dynamics, Pipedrive, Monday, Freshsales) plus Zapier and Webhooks for everything else.

Q: How does Acepeak compare to Dialpad on outbound dialer throughput?

Acepeak Enterprise ships Predictive dialing at ~120 calls per agent per hour vs Dialpad's Power Dialer at ~40/hr. Same agent headcount, three times the contact volume — measured on a standard 7-second talk-time outbound campaign.

Q: What happens if my team grows past 50 seats?

Pricing stays linear — no surprise minimums or step-up fees as you scale through 100, 250, or 500 seats. Past 500 seats, the Custom plan adds a dedicated CSM, TAM, and the option for white-label and a custom SLA with financial credits.

The Dialpad alternative that ships a full predictive dialer and a real Campaign Builder — not just AI-first messaging — with multi-domain isolation built-in at a comparable seat price.

Start free trial →Jump to matrix →

Refreshed Q2 2026Sourced from dialpad.com/pricing24/7 support

One agent · One hourCalls placed

AcepeakPredictive · 4 modes

120calls/hr

DialpadPower Dialer · 1 mode

40calls/hr

3× more contacts per shift

7s talk-time avg

The verdict

Tied on AI. Ahead on dialers, CC, and CRM.

Both platforms put AI at the centre. Acepeak pulls ahead anywhere outbound campaigns, contact-center routing, or omnichannel matters.

Dimension

Acepeak

Dialpad

/ 10

Edge

Phone

9.0

8.0

diff +1.0

Video

8.0

7.0

diff +1.0

9.0

diff +0.0

Tie

Contact center

9.0

7.0

diff +2.0

CRM

9.0

7.0

diff +2.0

Omnichannel

8.0

6.0

diff +2.0

Analytics

8.0

diff +0.0

Tie

Admin / security

9.0

7.0

diff +2.0

Pricing tiers

~36% lower on the popular tier.

Entry tier

Acepeak — Starter

$9.99

Unlimited US/CA + AI Assistant

Dialpad — Standard

$15

Phone + chat + meetings

Mid tier

Acepeak — Professional

$15.99

Omnichannel + dialer + 100 AI min

Dialpad — Pro

$25

Adds local presence + integrations

Top tier

Acepeak — Enterprise

$25.99

Predictive dialer + voice cloning

Dialpad — Enterprise

Quote

Custom — annual contract

Annual billing. Dialpad pricing from dialpad.com/pricing (Q2 2026).

Feature by feature

The complete side-by-side.

Feature

Acepeak

Dialpad

Unlimited US & Canada calling

Multi-level IVR & auto-attendant

Call recording (storage)

1 yr (Enterprise)

Pro & up

Toll-free DIDs included

1 shared / 1 dedicated

Pro & up

Online fax

Pro & up

Country coverage

60+

70+

Auto Dialer — Preview

Power Dialer only

Auto Dialer — Progressive

Auto Dialer — Predictive

Auto Dialer — Agentless / AI

Local Presence Dialing

Pro & up

Campaign Builder (scripts, dispositions, DNC)

Limited

Skills + attribute + AI routing

Limited

AI Receptionist — included minutes

25 / 100 / 300

Add-on

AI Chatbot — included conversations

200 / 1,000 / 3,000

Limited

Real-time transcription + sentiment

AI Writer (SMS + chat compose)

Ai Coach (Pro)

Custom AI training (RAG knowledge bases)

1 / 5 / Unlimited

Voice cloning for receptionist

Multi-domain (independent branding, CRM, AI per domain)

Native CRM integrations

Omnichannel channels

4 (no Telegram, Viber, LinkedIn)

Time to first deployment

< 5 min

< 10 min

Where Acepeak wins outright

Where Dialpad runs out of road.

Four dialer modes vs one

Predictive, Progressive, Preview, and Agentless — all built-in on Acepeak Enterprise. Dialpad ships only a Power Dialer mode, which caps you at roughly a third of the contact volume per agent.

Real campaign engine

A full Campaign Builder with scripts, dispositions, DNC list management, and real-time campaign analytics — bundled in Enterprise. Dialpad treats outbound campaigns as a separate Sell-tier add-on.

13 native CRMs vs 6

Acepeak ships 13 native two-way CRM integrations including Pipedrive, Monday, Freshsales, MS Dynamics, and Zoho — beyond the Salesforce-and-HubSpot core that Dialpad covers.

Buyer-first honesty

When to choose which.

Pick Acepeak when

You run outbound campaigns and need throughput beyond Power Dialer
You need full ACD with skills + attribute + AI routing
Per-seat economics matter — $9.99 vs $15 starter compounds
You run multiple brands or business units from one team
Your team uses 8+ channels (WhatsApp, Telegram, Viber, LinkedIn)
You want CRM integrations beyond Salesforce + HubSpot

Pick Dialpad when

You only need a phone + chat + meeting suite (no outbound CC needs)
You are deeply embedded in Dialpad Sell or Dialpad Ai Coach today
Your team values minimalist UX over feature breadth
You need < 30 seats and growth past 50 is unlikely

Most prospects in this list still pilot Acepeak alongside — the dialer throughput usually wins the bake-off.

Migration

~10 days

Number port from Dialpad

Switching from Dialpad takes 10 days. Calls never drop.

Free port. Dual-routing during cutover. We map your existing CRM fields so reporting continuity is unbroken from day one.

Plan my migrationNo early-termination charge

FAQ

Common questions, answered.

Why pick Acepeak as a Dialpad alternative?

Dialpad ships AI-first messaging but only Preview-style dialing. Acepeak adds Progressive, Predictive, and Agentless dialers plus a full Campaign Builder, with multi-domain isolation Dialpad does not offer — at a comparable seat price.

How does Acepeak handle video conferencing at scale?

Does Acepeak integrate with Google Workspace, Slack, and our existing tools?

How does Acepeak compare to Dialpad on outbound dialer throughput?

What happens if my team grows past 50 seats?

Your Dialpad alternative, in your own pilot.

24/7 support included. Numbers ported from any carrier worldwide.

Free port from any carrier·Live in under 10 days·~36% lower per seat·24/7 support·4 dialer modes·Multi-domain

Last updated: May 2026

Shortlist

Other Dialpad alternatives compared

Weighing more than one Dialpad alternative? Here is how the platforms we compare side by side line up on focus and entry price, with a full comparison for each.

Dialpad alternatives: focus, entry plan and full comparison
Platform	Known for	Entry plan (per seat / month)	Details
Acepeak	Phone system and contact center in one platform, AI on every plan	Starter · $9.99	Plans & pricing
Nextiva	CX platform	Essential · $18.95	Acepeak vs Nextiva
8x8	Unified communications breadth	X2 · contact sales (no public price)	Acepeak vs 8x8
OpenPhone	Simple business phone	Starter · $19	Acepeak vs OpenPhone
Vonage	API and CPaaS flexibility	Mobile · $19.99	Acepeak vs Vonage

Prices are each vendor's published entry tier as tracked on our side-by-side comparison pages. Confirm current pricing on the vendor's own site before you buy.

Keep comparing

See how Acepeak stacks up against the other UCaaS & CCaaS platforms shortlisted most by buyers in 2026.

See all comparisons

Your Dialpad alternative, on the level.

Tied on AI. Ahead on dialers, CC, and CRM.

~36% lower on the popular tier.

The complete side-by-side.

Where Dialpad runs out of road.

Four dialer modes vs one

Real campaign engine

13 native CRMs vs 6

When to choose which.

Switching from Dialpad takes 10 days. Calls never drop.

Common questions, answered.

Your Dialpad alternative, in your own pilot.

Other Dialpad alternatives compared

More platform comparisons